Fairfield Inn & Suites by Marriott Chicago St. Charles Guest Reviews
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1.9 miles from Saint Charles centre |
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Sheila Mon, 11 November 2024
Room was really nice, comfortable,...
Liked: Clean, nice location, good breakfast. Thomas at front desk was very helpful and friendly.
Disliked: Their pool and hot tub was under construction and it was one of the main reasons we chose this place.
Lori Tue, 8 October 2024
Superb
Disliked: Very difficult to book; prices vary so much day to day- always issues with communication-
Lori Mon, 9 September 2024
Good
Liked: Friendly staff
Disliked: Carpets in reception had stains. Bathroom in our room stained
John Sun, 8 September 2024
Exceptional
Liked: Room and breakfast
Disliked: Nothing
Jorie Mon, 19 August 2024
We specifically went for pool...
Liked: Location
Disliked: The pool was closed
Ann Sat, 13 July 2024
Very good
Blair Sun, 30 June 2024
The Fairfield was just what...
Liked: I thought that the place was fresh, clean and modern. The rooms were spacious and comfortable. It felt like we got what we paid for.
Disliked: The fitness room was small with very little equipment. The breakfast was fine, typical chain hotel easy to prepare breakfast. Would have loved if they had not used paper plates/bowls and plastic silverware.
Shane Sun, 9 June 2024
Bad
Liked: nothing
Disliked: kicked us out for nothing
Debbie Sun, 2 June 2024
Very poor
Liked: Location was good
Disliked: Outdated and a little run down. Carpets were stained. Staff couldn’t understand English language very well. Boiler in boiler room had an issue. We didn’t have water for 6 hours and finally had to leave the hotel to find a new one to stay at. They didn’t offer to reimburse us anything for the inconvenience. We had to leave the hotel to use a bathroom. Very disappointing stay
Morninggirl Fri, 31 May 2024
Good
Liked: The room was fine and the breakfast was good.
Disliked: My TV didn't work so I had to move my stuff to a different room on the other side of the hotel. This took longer than it should have; another person checking in while I was waiting asked if there was a problem with his reservation, because it was taking so long.And at these prices, rooms should be equipped with hair dryers. Almost all of the less expensive places I stayed at were.