Good

Superb

Liked: Bacon was on menu
Disliked: Bread was dry

Exceptional

Customer service skills are a...

Liked: Nothing.
Disliked: The owners/people that were running the property were not very well mannered. When my boyfriend went up to the front desk to ask for towels, the man behind the desk was literally burping constantly. No manners what so ever . The towels that we were given were literally towels that felt like sandpaper. Definitely not staying here again.

Superb

They’re fraudulent

Liked: It’s in a nice neighborhood
Disliked: They charge my card for 190$ for nothing

Good

Disliked: The internet was down to the tvThe fire alarm went offThe coffee cups at breakfast were very little

I was happy with the...

Liked: Breakfast
Disliked: Outdated elevator

Poor Service and Safety Incident

Liked: The location was convenient. Other than that,
Disliked: In the middle of the night, someone (who had a key card that unlocked my door) tried to enter my room (#101). Fortunately, the secondary latch was engaged so they couldn't access. But they tried repeatedly to push their way in. After 10 minutes of silence, I tried to open the door. The door was stuck in an open position (1/2 inch) because the deadbolt was deployed and I was unable to disengage the lock. I called the front desk and, eventually, Raj came to my door. It took us 5 minutes to clear the two locks so that I wasn't trapped. I asked Raj to please have the manager call me when he/she arrived in the morning. It's been 4 days and I still haven't heard from anyone.