I will stay again at...

Liked: The staff at the front desk was very helpful and courteous. This is not the first time staying at a Bonvoy and each time has been a very pleasant experience. Lisa at the front desk was awesome. The complimentary breakfast was excellent and the staff kept everything cleaned up and were courteous. Thank you.
Disliked: There was a large group of teenagers who were very loud and rude. Also there were several people staying in the hotel, who were from a country that has different values than Americans and I found they males were also rude and disrespectful of the women in the hotel.

Superb

Very good

Superb

Liked: It was very clean smell, good staff was nice.. And my room was good too close to restaurants and shopping.
Disliked: That they only clean the rooms one time. But it was fine because it wasn't dirty.

Good stay

Liked: Good healthy breakfast.Both natural youghurt with no added sugar and oatmeal.Comfy bed and pillow.Great room
Disliked: Little worn.Only one washer and dryer which was occupied the whole evening by someone who washed everything they owned…. Blankets, pillows, sheets etc. that can’t be normal travel stuff… I had no opportunity to wash my clothes

Convenient hotel close to Chicago.

Liked: This hotel is clean and quiet. Service in the room is once in two days. They have good hot breakfast (meat patties or becon, omelette, hot oatmeal with add-ons like raisins, cereals, milk, waffles, yogurts, muffins, tea, juices and fresh fruits, surprisingly decent coffee). Tea/coffee station is 24H so no need to make coffee in the room.Hotel has small pool (water is on warmer side) and hog tub with decent jets (towels are provided). That was actually highlight of our stay to get into hot tub after long day of sightseeing. There is fitness room with equipment that is in good shape.Chicago is reachable by car and we went there on Sunday when parking was free. On weekdays we drove to 54th/Cermak metro stop, parked there ($2) and went to the downtown on metro as we bought 7day metro pass ($25 each).There is plenty of parking at hotel and at terminal metro station.Hotel is on the busy street with supermarkets, shops and restaurants. McDonald’s and Burger King are just steps away for quick bite. Also car wash is next door.Hotel is practically sitting on one of highways, but highways are quite busy in the mornings and early evenings.
Disliked: A bit of street noise at night (street is 2x3 lanes) that didn’t bother us that much, but is something to be aware of for light sleepers. Also for night shift they had new staffer that was nervous and busy with check-ins / check-outs so we didn’t have all our request completed right away or questions answered.

Good

Liked: Location was good, breakfast was good, just not a great variety.
Disliked: Only one staff member at the front desk looks up and/or acknowledges you when you enter the premises.

Exceptional

Comfortable with good service and...

Liked: Convenient Location. Mini suite was nice.
Disliked: Traffic Noise