Good!

Liked: Location and cleanliness
Disliked: Mattresses need to be replaced, you felt like you had to hold on to keep from falling out of the bed.

Exceptional

Exceptional

Liked: Lovely Hotel. Excellent location to everything you will need for visiting Cherokee. Directly across the street from the Casino. Five minute walk to restaurants and Casino. All the shops in Cherokee less than a mile away. Will stay here again next time visiting Cherokee. Would recommend.

Exceptional

none. m

Liked: nothing.
Disliked: everything.

Exceptional

Liked: The staff was amazing. I also really enjoyed the hot breakfast.

Visiting family in NC

Liked: Great location. Did not get penalized for leaving early because of the hurricane.
Disliked: Nothing

Very good

Clean, fresh, updated, and enjoyable...

Liked: We always stay at this hotel when we visit Cherokee because it is always sparkling clean with an exclusive feel of class and elegance. The beds are so comfortable with beautiful, crisp linens and soft pillows. The bathrooms are freshly updated with beautiful fixtures. Hallways and common areas are clean and inviting, and the hot breakfast beats most restaurants in the area. We would never stay anywhere else; and, oh, I forgot to say it is right across the street from the casino! With the well-lit sidewalk from the hotel to the street. I can be at the casino door within an approximately five minute walk ( actually a shorter distance than if we stayed at the Harrah’s Casino hotel itself!)!
Disliked: We love everything about this hotel. I also feel very safe walking back and forth to the casino even without my husband and at my age of 71 years because the hotel has such fine security and all walkways to the casino property are so well lit!