Fairfield Inn & Suites by Marriott Buffalo Amherst/University Guest Reviews
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8.5 miles from Buffalo centre |
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Hannah Thu, 2 January 2025
Successful and enjoyable!
Liked: The hotel staff, particularly a younger man named Matt, was exceptional. We didn’t realize the pool and hot tub were out of commission - we came to that hotel for that reason with our kids for New Year’s Eve. Matt gave us a few options and ultimately called the adjacent hotel and we were able to use their pool for the evening. We thought our fun New Years Eve tradition would be ruined - it ended up being awesome! Rooms were nice - big and very clean!
Disliked: Both the pool and hot tub were closed (the hot tub was practically black) - this wasn’t noted on any 3rd party site or the hotels own website and was the only reason we booked this hotel.
Jeff Wed, 4 December 2024
Exceptional
Kathryn Tue, 17 September 2024
Unimpressed. Will not return.
Liked: Good location
Disliked: Hot tub was out of order. Called ahead of time to check they had a hot tub and no one bothered to tell me it has been out of order for months. Housekeeping was only every other day. Fridge in room was set so cold, that it FROZE our food solid. No almond milk at breakfast. Brown bananas. Not enough healthy cereal options.
Christopher Mon, 16 September 2024
Very good
Martha Fri, 13 September 2024
Exceptional
Andrea Sun, 1 September 2024
Superb
Liked: It was clean and in a safe area close to the university.
Thanigai Fri, 30 August 2024
Exceptional
Liked: Spacious rooms and clean and good facilities
Pandori Sat, 27 July 2024
Very good
Liked: Clean facility. Room smelled good. Ac worked wonderfully
Disliked: Breakfast food didn't last long. And towels weren't replaced everyday
Dave Sun, 21 July 2024
Good
Lorie Mon, 17 June 2024
Not happy with service.
Liked: Location
Disliked: Our room was not cleaned. I had to go to the manager to get this done. Our refrigerator was broken. After 3 days and going to the manager it was switched out.