Customer service saved you. She...

Liked: The staff was very nice.. Just about the only thing I liked about the stay..
Disliked: Noisy…Plug in on lamp was loose and wouldn’t work. No lights when you walk in the door..Toilet was bubbling up when you flushed it…No heat was turned on and when we walked in the room was freezing cold..Bathroom was very small…

Excellent

Liked: The staff was friendly and polite

Good

Liked: The staff was super friendly.
Disliked: We were told on day 1 that the hotel offered local shuttle service but when we needed it we were told the shuttle had no brakes! We had to utilize Uber instead. When I booked the room for 3 days I was given a quote of $139.00 per night. I was charged $150 and $179 for 2 of the 3 nights. The kitchen/dining area was under renovation. IAlso the prices of snacks were ridiculously high.

Exceptional

Exceptional

Exceptional

Very good

Excellent stay!

Liked: The staff were very friendly and helpful. The room was large and the bed was very comfortable. The breakfast was above and beyond
Disliked: I would have liked a larger area bathroom vanity. It was nice that it was separate from shower & toilet but a tight space.

Very good