We thoroughly enjoyed our stay. There was a problem in billing when we reserved our room, and they made it right immediately with a smile on their faces. Friendly people; great homey environment; quaint and comfortable rooms. We had a spa tub in our room and it was heavenly; TV in the room with our tub and we melted away for a couple of hours. Point being, we plan on coming back next year for MIR, and staying here again. Highly recommend this hotel to anyone.

Liked: Very clean and pleasant environment.
Disliked: Absolutely nothing negative to say.

Awesome

Liked: Friendly and helpful staff, so glad you had turkey sausage for breakfast, very clean facility

Failure to communicate

Liked: Quiet
Disliked: Cold room..hard to get warm with the heating system.The charges to my account got doubled.Delay in money taken from my account to be credited. I had already paid for the room thru 3rd party.Delay on additional charge of 30.00 for sundries never purchased.

The staff was excellent, and...

Liked: The staff was exceptional. They were courteous and attentive to your needs. The room was clean and comfortable. The jacuzzi was extremely relaxing.
Disliked: Not much to say here. If anything, there was no meat (bacon or sausage) offered with the free breakfast. I do not consider sausage gravy a meat. The only other suggestion I have is better signage from the street to enter the facility. We passed it the first time and had to turn around.

Exceptional

Good

Liked: The mattress was extremely uncomfortable

Exceptional

Very good

Superb

Short getaway

Liked: Everything was great. The staff and cleanliness of the whole hotel.
Disliked: N/A