Liked: Very friendly and helpful staff.
Disliked: Nothing bad,

Great room.

Liked: Lots of pillows; clean.
Disliked: None.

Liked: Close to concert venue.
Disliked: No hot water.

I would probably book at this hotel again but I found the staff to be a little rude and unable to deal with the increased demand of guests from the concert. I felt this way in general, however. The whole town itself did not handle the increased population from the concert. Dominos quoted us a 2 hour delay in the delivery of pizza after the concert and parking/traffic in downtown Bangor was not handled well.

Liked: The rooms were clean and the beds were comfortable.
Disliked: Check in time was 1pm and we were traveling 6 hrs to get there so we did not arrive until 4pm and our room was still not ready. They said they were backed up because of the concert. When we arrived at our room it was out of toilet paper and it took at least an hour for toilet paper to be delivered to our room.

Exceptional

Exceptional

Very good

Superb

Liked: We have stayed here for a few years and have always found everything and everyone perfect for us.

Exceptional

Exceptional

Very good

Superb

Liked: The hotel has been updated since I last stayed here. The rooms were clean and comfortable.

Exceptional