Fairfield Inn and Suites by Marriott Springfield Enfield, Enfield

Fairfield Inn and Suites by Marriott Springfield Enfield Guest Reviews

Overall Average Score:

Excellent (4.25 out of 5)

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Superb

Liked: Very nice property. The room was very clean and comfortable after a hectic day with the airlines! I believe the hotel had a 4 star rating, and if so, for most factors, that was appropriate. But the breakfast earned it no better than a 2.5! Very basic, standard and more in line with what you'd expect at a much lower hotel.

Very good

Attentive staff helped make the...

Liked: The Fairfield was a very clean facility and convenient to the 91 freeway and route 5. Breakfast was good and staff was accommodating. Our room had a nice view and was quiet.
Disliked: The room heating and cooling system was difficult to control and somewhat noisy.

Short stay, so didn't take...

Liked: Convenience to Rt 91.. Easy check-in/check out. Rooms spacious and very clean. Bed comfy.

Exceptional

Superb

Staff was great. The evening...

I loved the cleanliness of...

Liked: The BF was good except that a little bacon and hot cakes were missing. Scrambled eggs tasted yucky. Other items were great. Location is great since a lot of fast foods are close buy also in case I wanted to order in.
Disliked: The scrambledeggs. lack of Bacon at BF.

Poor

Passable

Liked: Location. Good breakfast variety
Disliked: The room was not very clean. To be more specific upon entering the room there was a large hairball on the floor and when I dropped something next to the bed and bent over to pick it up, there were what looked like “Cheetos” on the floor next to the bed. The coffee machine was not set up properly (missing the tray) and we had to call in someone from housekeeping to bring us the missing part. The air conditioning (which is the heating system) was VERY loud and woke us up at night. The room was cold. No matter how high I put the heat. We were next to an exit on the ground floor, whenever anyone entered or exited the building from that door, the door would slam and wake us up . We were in room 136. I have stayed at this hotel several times in the past and was always very happy. This time was a different experience