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AustraliaFairfield Inn and Suites by Marriott Kinston Guest Reviews
Overall Average Score:
Excellent (4.3 out of 5)
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| 3.5 miles from Kinston centre |
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Katia’ Mon, 10 March 2025
The hotel smelled amazing, the...
Liked: The hotel smelled amazing! The staff was Amazing. Shout out to Mercedes! She did an exceptional job. She was our front desk clerk. She had great customer service . I mean exceptional customer service. Everything was ready when I got there. She helped me out ALOT and was very pleasant about any questions or concerns that I had. Everytime I looked at her she smiled. You don’t find good customer service as hers these days. Thank you for making our stay great Mercedes.
Disliked: There is nothing that I disliked
Starria Mon, 3 March 2025
Bad
Kendra Fri, 14 February 2025
Exceptional
Liked: I loved the atmosphere, cleanliness and the comfort.
Gladys Thu, 23 January 2025
Will not stay here ever...
Liked: The staff
Disliked: The first 2 two rooms they put me in was nasty. The third was better but we found a bed bug. I cut my stay a day early and get a hotel elsewhere. No follow with management.
Scanman1970 Thu, 5 December 2024
I will stay here every...
Liked: If you are in the area, do not hesitate to stay here. The staff is friendly, the rooms are spacious and very comfortable.
Disliked: Nothing
Targe Mon, 2 December 2024
Exceptional
James Sat, 30 November 2024
Superb
Anderson Mon, 11 November 2024
Exceptional
Legrand Mon, 14 October 2024
My stay was awesome
Liked: Very clean
Disliked: Nothing
Jolanta Wed, 25 September 2024
Not trying to be difficult...
Liked: I stayed at this location previously hence the reason I booked it again as I was familiar with the area. Last time it was a very pleasant experience but unfortunately this visit left very unpleasant memories.
Disliked: Room had a smell to it and sheets didn’t felt “clean” like last time. Desk had lots of dust and there was only 2 bath towels and single small towel available. What made really unpleasant was the rude and very unpleasant employee at the checkout. I was told that I have unpaid balance despite paying online and was very confrontational when we asked for receipt. Totally different experience from the last stay.
