Exceptional

Liked: We always choose to stay at the Fairfield Riverpark, location is great, it’s always clean, beds are so comfy and breakfast is good. Staff is always pleasant.

Very clean and great staff.

Liked: Clean and nice location.
Disliked: Nothing

Superb

Exceptional

We won’t return there and...

Liked: Great location
Disliked: Was supposed to be dog friendly. Staff was rude and very judgmental from registration through out the entire stay. Intake clerk said “Oh we are changing that”. Onsite breakfast was cold and usually empty even at 7am. I accidentally spilled a little syrup and tried to wipe it up but the was no cloth. I tried napkins but of course it made it worse. Before I could request help from the girl who was supposed to be monitoring the area she came out and said. “Oh My God, I can’t believe this!”

Home away from home

Liked: Fairfield rooms are worth the price. Staff have always been at exceptional standards. I forgot luggage, and they reached out to me before I realized it was missing.
Disliked: Fairfield's needs a spa, or hot tubs. It's the only thing missing

Relatively good value for a clean, simple stay near the hospital

Liked: This is 4 minutes from Kaiser Permanente Fresno, so a very convenient location for me Staff was super accommodating and helped me store my bike for a few hours after I checked out so that I didn't have to risk leaving it on my car. Clean rooms and breakfast provided.
Disliked: Shower pressure was nonexistent - practically a drip. It's under construction. The area isn't unsafe, persay, but near a busy road that can be a tad shady.

Relatively good value for a...

Liked: This is 4 minutes from Kaiser Permanente Fresno, so a very convenient location for meStaff was super accommodating and helped me store my bike for a few hours after I checked out so that I didn't have to risk leaving it on my car. Clean rooms and breakfast provided.
Disliked: Shower pressure was nonexistent - practically a drip.It's under construction. The area isn't unsafe, persay, but near a busy road that can be a tad shady.

Disappointing

Liked: Nice clean room,
Disliked: REnovations going on so hotel windows were dirty. However, the most disappointing part was that the hotel staff were very non-attentive. When I asked them to help book me a taxi to the airport they responded that this isn't something they can help with! As an international traveller I felt this was really unhelpful. I couldn't get the phone in the room to work for an external call so had to use my UK mobile and find the taxi myself. Having travelled extensively in the US this is the first time that a hotel has refused to help with airport transfers. I won't be staying again.