Extended Stay America Suites - St. Louis - Earth City Guest Reviews
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1.9 miles from Earth City centre |
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Steven Fri, 4 October 2024
Very good
Eldon Thu, 19 September 2024
Very good
Caitlyn Tue, 17 September 2024
Disappointing
Disliked: Waited for 45 minutes to check-in on a pre-booked room. 15 minutes to wait for someone to come to the front to tell me they overbooked and they are cleaning rooms. I think was upgraded to a bigger room i didn’t need due to traveling solo. The room was half way cleaned and the keys didn’t work in the door.
Taylor Mon, 16 September 2024
Passable
Michelle Wed, 4 September 2024
It was Very uncomfortable and...
Disliked: My reservation was for two beds. The person at the front desk gave me one bed despite my reservation for two beds. I had two kids and was very tired. He was not very accommodating at that moment and instead trying to correct the mistake advised that I need to place another reservation. As tired as I was I didn’t bother with him any more and ended sleeping in the chair in the room for two nights. Not to mention the smell in the building was unpleasant.
Delray Sun, 25 August 2024
Superb
Liked: The room was very nice and clean. It was also nice and quiet.Staff was very friendly and helpful, We arrived very early and the room wasn't quite ready, but they quickly got us in.
Disliked: The parking was kind of mess, there wasn't enough parking in front and the parking in back was not accessible by any door, so you had to walk around the hotel to get in.
Wynnae Fri, 23 August 2024
Never staying here again
Liked: It was close to our activities and didn’t see any bugs
Disliked: Dirty, smelly, noisy, nobody at the desk after nine and nobody answer the phone
Darren Thu, 15 August 2024
Very poor
Steven Tue, 13 August 2024
Exceptional
Tammy Sun, 11 August 2024
We was in town for...
Liked: Our booking did process thru booking but the manager went above to makeSure we had a room and was good for our stay .. Keisha was so very friendly and helpful
Disliked: Nothing