Extended Stay America Suites - Somerset - Franklin Guest Reviews
Write a review
4.6 miles from Somerset centre |
Write a review
Rashad Thu, 2 January 2025
Poor
Ana Fri, 27 December 2024
Superb
Stacey Wed, 25 December 2024
Robbed by hotel
Liked: Easy to book online
Disliked: I was charged twice once by booking and once by hotel for the same amount.
Yenny Tue, 24 December 2024
Very good
Nicole Tue, 17 December 2024
Disappointing but convenient
Liked: The location to what i was doing was very convenient. The hotel was easy to get too.
Disliked: The hotel was very old. The room was bare of many comforts. Only a thin duvet and sheet on the bed and no blanket hiding in the room anywhere. The room also had a musty smell that never went away despite the heat and windows open. The bathroom was rusty and also lacking basic bathroom staples. I had to call and ask for a hairdryer. This hotel needs major updates considering all the new hotels that popped up around it.
Khadijah Thu, 12 December 2024
My stay was quiet.
Liked: Very quiet
Disliked: Rooms aren’t kept up. Tv didn’t work. Heat worked on and off.
Paula Wed, 4 December 2024
Poor
Kenneth Sun, 1 December 2024
Place stinks like smoke welfare...
Liked: Nothing property smelled of smoke
Disliked: Didn't like it at all
Takia Tue, 12 November 2024
Horrible and disgusting
Liked: Nothing at all, the place was horrible, disgusting and shabby. False advertising the pictures online wasn’t anything in person. I paid to stay 1 night I didn’t even stay I left that’s how bad the place was and smelled horrible
Disliked: Nothing at all, worse place to stay
Charles Thu, 7 November 2024
My stay was the worst...
Liked: Didn't eat at hotel. Place was dirty. I was told by the front desk that your rooms are cleaned every two weeks. Thats unacceptable to me. Cigarettes half smoked and butts were all over the ground near the main entrance.
Disliked: Hire people who are competent. I wasn't checked in to your hotel upon arrival. I only found out the next day that had happened when I went to the front desk to ask for clean towels. I was then checked the next day in and due to their mistake was charged a fee as a no show. When I got home I had to go to the doctors because I had bites all over me from the stay at your location.