Extended Stay America Suites - Seattle - Bellevue - Factoria Guest Reviews
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5.1 miles from Bellevue centre |
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Charlene, Pateros, visiting Snoqualmie Casino Sun, 14 April 2013
Definitely not worth the price - especially since we didn't need the kitchen facility. I'd pay a few more dollars and stay in a more comfortable room with better beds and linens.
Liked: Front desk people were friendly and helpful. It is fairly convenient to the freeway, but not so much to Snoqualmie, though at this point, not much is. I'd probably opt for Issaquah next time.
Disliked: Very uncomfortable pillows and mattresses. Towels were very course.
Ivan Sat, 28 December 2024
Bad
Liked: They didn't return the money we paid. Even though we cancelled the order.
Disliked: They don't have a buffet.
Siyan Sat, 28 December 2024
Passable
Liked: The hotel room smells like sweat, the standard internet speed is too slow. I can't even browse web pages. They expect you to pay for the high-speed internet.
Disliked: The staff of the front desk is friendly.
Timothy Fri, 27 December 2024
Would have been good except...
Liked: Location was good.
Disliked: Although the room was a non-smoking room, the room smelled of smoke.
Laurie Sun, 24 November 2024
Horrible place price is not...
Liked: Nothing
Disliked: There were no lights in the back corner of The Building. I told the front desk that I could not walk upstairs she said the unit I was going to only had one step which was a lie. The whole area smelt like marijuana, including inside the room because there were no lights. I fell on the road and scraped up my knee. We asked for a refund and we told that we needed to track down the manager the next day we called and she was not available. We are still waiting to see if we get a refund or call a lawyer.
Dulce Wed, 13 November 2024
Exceptional
Phuongthuy Mon, 28 October 2024
Exceptional
Javier Tue, 22 October 2024
Bad
Disliked: I made an online request and the receptionist made a mistake and charged me twice. I went the next day to see what they could do for me. The manager didn't give me a solution and told me that they wouldn't give me my money back. And that wasn't my fault because the receptionist made a mistake and the manager didn't want to give me my money back.
Lucius Sat, 19 October 2024
Budget hotel adequate and available.
Liked: No breakfast available. Room was clean and comfortable. Parking available close to my room. Security of room was good. Free coffee available in lobby with creamer and sweeteners was good. Adequate refrigerator in room kept grocery food fresh.
Disliked: Extra charge for good wifi. My wifi connection stopped working after the first day.
Amy Mon, 14 October 2024
Very basic motel barely living...
Liked: I think calling prepackaged muffins (that tasted weird like plastic), snack bars, and oatmeal a "breakfast" is a little misleading. Coffee was OK, though. Staff was courteous.
Disliked: Misaligned exterior door didn't shut tight enough. Room was dark and gloomy since blinds need to remain closed for any privacy. Parking lot reeked of marijuana. No faceplate cover on outlet by headboard.
Fred Mon, 2 September 2024
Pleasant