Extended Stay America Suites - Santa Rosa - North Guest Reviews
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3.0 miles from Santa Rosa centre |
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Cam Sun, 23 March 2025
Good
Richard Sat, 8 March 2025
Good
Sandra Tue, 4 March 2025
There are no circumstances in...
Liked: I stayed in this hotel about a year ago for three weeks, it’s very basic, but the staff was pleasant. The room was clean.
Disliked: This property has really deteriorated, I looked at two rooms, the one I chose was just less dirty than the first one. The doors and the cabinets and the furniture are all banged up. The bedding was disgusting. I had to wipe everything down in the room.. I ended up in a ADA room, and it was definitely not following guidelines. The place to hang your clothes was 6 feet off the ground. There was a very short shower curtain, and it was impossible to shower without flooding the entire bathroom. It was also dirty and I ended up not showering the next day. The bracket to hold the toilet paper was broken, and there were no places to put your cosmetics or medication’s, just a sink. I think if you hire a vending machine company and people keep losing their money or getting the wrong product it may be time for you to provide your own snacks, or at least get a new vendor. Lady at the front desk told me there was nothing she could do.She also told me that she was doing me a favor, moving from the uninhabitable first room to the second worst room. Front desk help was nonexistent. I have never stayed in such a horrible hotel.
Janet Tue, 25 February 2025
Exceptional
Eliasib Sun, 23 February 2025
Passable
Jerod Sat, 22 February 2025
Bad
Marco Sat, 22 February 2025
Very good
Richard Sat, 22 February 2025
Cheap.
Liked: Huge bed
Disliked: Elevator is a long walk from the front desk. Carpets are filthy. Property is quite removed from downtown and difficult to find in the dark.
Janet Fri, 21 February 2025
Superb
Burt Sat, 1 February 2025
Very good
Liked: It was very close to the hospital.
Disliked: No hair dryer, shampoo, conditioner or coffee maker in the room.