Extended Stay America Suites - San Jose - Edenvale - South Guest Reviews
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12.3 miles from San Jose centre |
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Phung Tue, 28 January 2025
Exceptional
Torain Fri, 24 January 2025
Disappointing
Liked: It was close to the event I attended.
Disliked: It had a very bad smell after getting to my floor. The kitchen in my room was supposed to be stocked, and it was not. The front desk was managed poorly. This place needs to be remodeled as it is an older hotel and the furniture is old and out of date.
John Tue, 21 January 2025
Passable
Licon Tue, 21 January 2025
Exceptional
Negrete Wed, 8 January 2025
Keep it up stuff way...
Liked: I liked that other people were allowed their dogs here. I did not hear one dog here at all. I seen many dogs being walked and they were all happy dogs. Nice view.
Disliked: I didn’t like that they don’t inform you that cleaning only happens every 2 weeks. When you need things you have to go down for them. We had 5 live roaches in our room.
Kakangi Tue, 7 January 2025
Pleasant
Karla Fri, 3 January 2025
Very good
Mark Wed, 1 January 2025
Great quick overnight stay.
Liked: Good space
Disliked: No ice machine on site
Naomi Tue, 31 December 2024
Passable
Liked: The price was good. The room was spacious, and there was abundant sleep space. It was nice to have a kitchen and fridge, which helped with food costs while we were visiting the area.
Disliked: The room was not clean. There was rotted food in the fridge, debris on the floor, leading me to believe that the floor had not been swept and stains on the curtains. It made me feel like the space had not been properly cleaned between guests. We were in a non-smoking section of the hotel, but the stench of cigar/cigarette smoke was overwhelming in the hallway outside our room. The door separating the living room and bedroom was off the track and broken, leaving it basically useless. The pool was shut down. The free breakfast was among the worst I've seen in a hotel, and the coffee was terrible. Staff was not attentive when coming to the front desk and often just ignored you. There was no bell if staff was not at the desk, so you had to call out for assistance. The futon couch had no bedding on it, and we were unable to use it because cleanliness was questionable. The tub did not have drainplug. There were visible signs of mildew that had just been painted over, and there was a section of the floor where, after using the shower, water was pooling and squishing out of the floor. One of the t.v. remotes did not have batteries. No coffee pot or poster was provided despite requesting kitchen supplies.
Armando Sun, 29 December 2024
Very good