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AustraliaExtended Stay America Suites - San Jose - Downtown Guest Reviews
Overall Average Score:
Fair (2.65 out of 5)
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| 3.1 miles from San Jose centre |
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Jay Sun, 13 April 2025
Passable
Joel Wed, 2 April 2025
Very poor
Liked: It was in a decent area
Disliked: It wasn’t clean and there was cockroaches in my room
Victor Sat, 29 March 2025
Exceptional
Antoinette Thu, 20 March 2025
The hotel called me and...
Disliked: Didn’t have a guaranteed room. I want compensation!
Dermot Tue, 11 February 2025
Bad
Diana Fri, 3 January 2025
Poor
Disliked: Bathroom tub was dirty, there was still hair in the tub. Sheets and towels had stains. Smelled funky. Also I received a call 5 minutes before checkout from the owner confirming we were checking out. I usually check out on the dot and I’ve never received a call like this.
Wing Fri, 22 November 2024
I will not come again
Liked: Not for business propose
Disliked: Not clean and the facility is old
Mike Sun, 10 November 2024
Very poor
Amanda Fri, 25 October 2024
Dirty, others staying were loud...
Liked: The staff was nice
Disliked: Dirty, others staying were loud in the halls and outside was unable to sleep when checked in. The room had a strong smell of aftershave or a strong type of air freshener that never went away it caused a headache and allergy fare up. I would not recommend or stay here again.
Sarafina Mon, 23 September 2024
It was dirty and I...
Liked: Staff was friendly. Walls in lobby and hallways were dirty. As well as the walls in the room. Looked liked nothing has been updated in YEARS.
Disliked: More about what I didn’t like…. The shower looked comparable to a jail shower. There was a cockroach that came running out from behind the cabinets when I sat down to eat which ultimately ended my stay very short. I believe i was in the room for about an hour before this happened.
