It was comfortable

Liked: Clean. Comfortable
Disliked: Had to ask for toiletries instead of it being in the room

Pleasant

Liked: The room was good and I liked the kitchen.
Disliked: I was given 1 key and when I asked for the 2nd one was told they had to show their ID to get a key, but then the girl gave me a 2nd key, however didn't find out until the middle of the night that the 2nd key didn't work. Also, the door when you enter the building and you're supposed to have to use a key after hours, it was alarming the entire night, and therefore, anyone could walk into the building without having a key. There was no one to contact about the problem, and obviously, the alarm didn't do anything because no one came to take care of it.

Good

Liked: There was no breakfast only coffee.
Disliked: I had to wait for over 20 minutes to check in because staff was on a break. When he came back, I asked in a very polite way, "Are you the one I need to check in with." I was waiting in the lounge and he said , "Yes. but you need to come over here." Rude

Good

Never ever

Liked: Only a very helpful staff, huge thanks to them! They deserve better place to work in.
Disliked: We entered the room and left in 20 minutes. It’s unbelievable how bad this place was. Sticky floor. Strong smell of nasty feet or rotten fruit/meat, mixed with strong odor from cheap cleaning products. The bath tab paint was chipped. The toilet seat was never cleaned around the bolts (I regret I didn’t do a photo, but you can check on yelp the same from other guests). We saw medical nurses living there, apparently they are traveling nurses who came to Stanford - honestly it is insulting that people who save your life for work have to live in such a place! I am speechless. I travelled many countries, many places - I have never been in such terrible living conditions.

Pleasant

Disappointed

Liked: It was clean for the most part.
Disliked: They didn’t have the room available that I booked, and that didn’t work for me, but o didn’t have a choice. I was given a room with one bed and a dirty old sofa bed with no mattress cover that was extremely old and uncomfortable. They stated that booking.com often overbooks their rooms and there’s nothing they can do about it. I was too tired to call and be on hold with customer service. This does need to be resolved though.

Disappointing

Disliked: The staff were extremely rude and persistently hounding on every move we made. I felt singled out, targeted, pressures, and watched. There was a staff member watching my every move every time I turned around. I have as hassled in the parking lot, on walks with my dog, and every time I left. I had to wait over 45 minutes to get my key reprogrammed bcuz the hotel shut it down during a walk with my dog. I ended up calling on the main hotel phone to finally reach someone to come to front desk. I'm not really sure why I was targeted in particular but it was obvious I was not welcome or wanted there.

Disappointing

Liked: price, location, comfortable bed
Disliked: seemed older facility which compared with other Extended Stay hotels I visited appeared somewhat run down. Staff although accomodating seemed less interested in ensuring a pleasant stay. breakfast was not what one might expect of a breakfast compated with similar hotels