Good

Pleasant place in a quiet...

Liked: Staff was very friendly and the room was reasonable for the price. The location was pretty good and there was good parking available.
Disliked: There was no clear story about trash -- no place to put it.Nobody cleaned my room -- even after a week of being there.There was not any shampoo in the room when I got there and I had to repeatedly ask for small samples from the front desk.It took me an extra day to get the dishes and cooking utensils because they weren't available.

It was okay

Liked: We like the location and it’s close to all the places we need to go to but the front desk are not really friendly. Kitchen wares are not in the room you have to ask it from the front desk that are almost not available.
Disliked: The people in the front desk, not very friendly and we call they don’t answer. Checking out, well if you’re not familiar with the place you won’t know what to do. There is no information, if they are available there should be like a place to put the key or something to inform the customer on what to do or who to call.

Good

It was comfortable

Liked: Clean. Comfortable
Disliked: Had to ask for toiletries instead of it being in the room

Pleasant

Liked: The room was good and I liked the kitchen.
Disliked: I was given 1 key and when I asked for the 2nd one was told they had to show their ID to get a key, but then the girl gave me a 2nd key, however didn't find out until the middle of the night that the 2nd key didn't work. Also, the door when you enter the building and you're supposed to have to use a key after hours, it was alarming the entire night, and therefore, anyone could walk into the building without having a key. There was no one to contact about the problem, and obviously, the alarm didn't do anything because no one came to take care of it.

Good

Liked: There was no breakfast only coffee.
Disliked: I had to wait for over 20 minutes to check in because staff was on a break. When he came back, I asked in a very polite way, "Are you the one I need to check in with." I was waiting in the lounge and he said , "Yes. but you need to come over here." Rude

Good

Never ever

Liked: Only a very helpful staff, huge thanks to them! They deserve better place to work in.
Disliked: We entered the room and left in 20 minutes. It’s unbelievable how bad this place was. Sticky floor. Strong smell of nasty feet or rotten fruit/meat, mixed with strong odor from cheap cleaning products. The bath tab paint was chipped. The toilet seat was never cleaned around the bolts (I regret I didn’t do a photo, but you can check on yelp the same from other guests). We saw medical nurses living there, apparently they are traveling nurses who came to Stanford - honestly it is insulting that people who save your life for work have to live in such a place! I am speechless. I travelled many countries, many places - I have never been in such terrible living conditions.