Extended Stay America Suites - San Diego - Sorrento Mesa Guest Reviews
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Write a review
Rowena Tue, 17 December 2024
Very bad experienced.
Liked: Location
Disliked: My bonsai cacti were stolen. The manager had not expressed sympathy at all. The room specifically the bathroom was dirty. I got ringworm on my foot.
Ericka Sun, 15 December 2024
Exceptional
Robhan Wed, 11 December 2024
Poor
Destiny Mon, 9 December 2024
Bad
Liked: The outside paint was nice .
Disliked: The toilet did not work. The room had an unpleasant smell. There were cases of beer bottles outside the stair well. I woken up at 11pm to the group of construction workers standing downstairs fighting. They fought from 11pm at 4am causing the structure of our room to shake. It was very scary and my daughters were crying and afraid. My room phone didn’t work so I could not call front desk. When It finally stopped I went to front desk to check out and they act as they had no clue . There were beer bottles all over the place outside upon checking out .
Zaira Thu, 21 November 2024
Exceptional
Mariana Mon, 18 November 2024
Passable
Rick Mon, 18 November 2024
Superb
Caitlin Sun, 17 November 2024
Good for the price
Liked: 2 burner cook top, microwave and small full fridge/ freezer in room and lots of storage would be great for an extended stay as advertised. The thermostat on the wall worked well and quickly to adjust the temperature. Fyi we didn't test the free wifi or kitchen for functionality.
Disliked: Pillows are kinda flat (need 2 per person and we were given 3 so ask for another if you're a couple). The shower/tub had nice hot water but a very low flow shower head so rinsing off is a bit annoying. The bathroom and kitchen sink have good water pressure though so it's the showerhead. The curved shower curtain rod is sagging (curtain struggles to stay closed) and is installed inside the footprint of the tub so it doesn't actually give you more room and blows towards you with the fan on. The toilet flush is a little temperamental (double flush occasionally needed and some times running water so flapper isn't working well). Asked for additional towels on check in that never got delivered and I didn't bother to ask a second time. "Grab and go breakfast" is a few muffins, granola bars and oatmeal with basic coffee/ tea/ hot chocolate (so functional morning snack).
Bryan Sun, 17 November 2024
Very good
Jason Fri, 15 November 2024
Was embarrassed going into a...
Liked: It has everything
Disliked: Parking. Room they gave us was already occupied. Then the room the gave us wasn’t ready. No towels, shampoo , no bedding , then they didn’t get the check in right either.