Extended Stay America Suites - San Diego - Sorrento Mesa Guest Reviews
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15.4 miles from San Diego centre |
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Justin Fri, 15 November 2024
I needed a place to...
Liked: The room was full of bugs and ants. It was disgusting. I couldn’t keep anything in the floor or cabinets. The room was very infested and it disgusted me. I killed at least 20 ants and bugs. I am a former hotel night manager and I find this unacceptable. The kitchen was empty. No shaving cream.
Disliked: So much more. Less bugs. Supplies in the room. A comfortable bed. I’d like a refund. It should be embarrassing to your management how dirty and how many bugs were in the hotel.
Barbara Mon, 11 November 2024
Ok
Liked: Convenient location
Disliked: The refrigerator was loud, sounded like a car running inside the room
Donte Sat, 9 November 2024
Bad
Liked: Close to work
Disliked: The cockroaches
Hussam Mon, 4 November 2024
Be careful you might make...
Liked: I made a reservation on booking.com, but they didn't have a room, although booking.com showed that they have rooms available
Disliked: Front desk said they won't charge my card, but they did, although they didn't have a room available.
Liwu1 Sun, 3 November 2024
Good
Kelly Wed, 30 October 2024
Very good
Liked: Nice location
Disliked: Limited parking
Teaira Sun, 27 October 2024
Very good
Liked: Comfortability
Disliked: Could not find a trash can in the room
Ichiro Sat, 26 October 2024
Ok but may not return.
Liked: Location is the main reason to select this property.
Disliked: Hot water does not come out from shower constantly. It still is summer like weather and ok at this time. Not acceptable in cold weather.
Andrea Fri, 25 October 2024
Nice staff, unkept hotel.
Liked: Staff was polite and helpful
Disliked: Rooms have a strong smell of old building; complimentary “breakfast” is a joke- mainly granolas and coffee offered inside lobby area; paint peeling from everything; shady people staying at hotel; no toiletries offered, not even shampoo unless you ask; located next to a storage facility.
Amerfina Wed, 23 October 2024
We got what we paid...
Disliked: No hot breakfast except for the coffee. Call it snacks (not breakfast). Near a busy road - noisy. Sink and tub have rust stains. Small sink. No shampoo and hair conditioner. No paper towel. Studio queen room is small—no sofa, desk.