Extended Stay America Suites - San Antonio - North Guest Reviews
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14.9 miles from San Antonio centre |
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Christopher Mon, 11 November 2024
Very disappointed by this facility!...
Liked: the only good thing about this property was its location. Place was a dump. I cannot believe that you let this property advertise on your site. I use only Booking.com for all of my travels and this place was by FAR the WORST place I have ever stayed at!
Disliked: Place was a filthy run-down dump. Smelled musty as soon as you walk through the door, Carpets were worn and filthy, they were even torn and tattered in our room. Advertised breakfast as grab and go. All they offered was a mini-muffin and coffee. Had a pool and spa, looked nice but it was "closed"! The person at the desk did not know why. I was left with the impression that they did not want to deal with customers using it. I asked for an ice bucket, and they could not find one for me. Said they were all in use. What!!!! The!!! He@#!!!! I found a cup for ice only to discover that the only ice machine was out of order! Don't you think that if I asked for an ice bucket that they would let me know that the ice machine was not working!!! Good grief!! Staff was apathetic and basically useless! If you want to stay at a hotel that looks and smells like it is stuck in the 90s this is the place for you.
Carlos Mon, 4 November 2024
great value for the location.
Liked: It was close to the place I was going, room was big had a well equipped kitchen, really comfy bed
Disliked: the facilities were a little bitt old and smell like cigarette, in a non smoking floor.
Daniel Mon, 4 November 2024
Very poor stay.
Liked: The location
Disliked: The floors were extremely dirty and slippery, like a dirty film from using dirty water. The light fixture was off and laying on cabinet, but lights didn’t work. Recliner chair was broken. Stains on wall, red stains on pillow case. Mildew mold like substance in bathtub.
Jeannette Sun, 27 October 2024
Nice little staycation
Liked: The property was located in a nice area of town and was safe. The staff was incredibly accommodating and helpful! My daughter and I painted and I watched the Aggies win!!!
Disliked: Nothing!!!
Stell Sun, 27 October 2024
Bad
Hoff Thu, 24 October 2024
Very good
Gabriela Wed, 23 October 2024
not recommended
Liked: I only like the location because it was close to my destination.
Disliked: I didn't like the fact that there really is t anyone at the front and I had to wait. The hallways smelled so bad and the room was infested with roaches. I was disgusted.
Mitchell Tue, 15 October 2024
Too many roaches
Liked: Locations
Disliked: Roaches everywhere
Jose Mon, 14 October 2024
Poor
Disliked: Everything else was good into I was ready to go sleep and a cockroach run in my chest and the roach started flying and keep me up most of the night kill the roach and find more around the room 405 so take some pic.
Sonnia Mon, 14 October 2024
Disappointing…this was a girls weekend...
Liked: Not much… definitely would not stay again…they need to do better and stop with the BS …front desk was missing the staff… at night no one was around didn’t make me feel at all safe..anyone could have just walked in off the street …