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AustraliaExtended Stay America Suites - San Antonio - Colonnade - Medical Guest Reviews
Overall Average Score:
Pleasant (3.35 out of 5)
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| 10.7 miles from San Antonio centre |
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Christian Sun, 27 October 2024
Pleasant and comfortable
Liked: Very clean comfortable nice staff , over all great experience. Thank you
Disliked: N/A
Lesley Sat, 26 October 2024
Only worth 1 night, cheap...
Liked: Just enough to stay 1 night .
Disliked: The customer service was not great, waited at the front desk for 20 min for her to realize someone is waiting at the check in. There hotel is next to a restaurant with very loud music, so if you want peace don’t recommend this place on a friday, Saturday night .
Estevan Fri, 18 October 2024
Passable
Liked: We enjoyed the kitchen and all the space
Disliked: That they didn't tell you that the boiler was our so were the elevator. Good thing we got there early but instead of a double bed instead we ended up getting one bed. Not to mention that the boiler was out so very little water pressure.
Roman Wed, 31 July 2024
Passable
Soumik Sat, 6 July 2024
Okay, not good
Liked: Location
Disliked: Automated Door not working Breakfast very poorRude staff14 day housekeeping policy extremely disappointing
Samantha Mon, 1 July 2024
Exceptional
Meezoo Mon, 24 June 2024
Poor
Disliked: I went to your hotel is 7 p.m.but I failed contact you, cause the door is locked and I have no cell phone that time.The responsibility of this no show lies with you. I'm requesting a refund.
Nwabueze Sat, 22 June 2024
Very good
Sara Tue, 18 June 2024
Pleasant
Liked: I liked that it had a full kitchen
Disliked: That it was out dated and that the housekeeper tried coming in the room at 7am.
Edward Sun, 2 June 2024
Not like photos! Go somewhere...
Disliked: There was dead roach in the kitchen cabinets. The places smelled like stale cigarettes. There were people hanging out in dark corners of the property every night. The front door to the facility didn’t close properly. The area didn’t feel safe at night as it was very very dark. The facility didn’t spend any money on upkeep of the place (broken/missing glass from the fire pull system). The water wasn’t hot on our first day. And the free breakfast was literally granola bars. We needed to extend our stay and booked with Marriott.
