Extended Stay America Suites - Salt Lake City - West Valley Center Guest Reviews
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9.7 miles from Salt Lake City centre |
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El Wed, 19 March 2025
Very good
Liked: Mostly everything
Disliked: Nothing
Aimee Sat, 15 March 2025
Very good
Dennis Sun, 9 March 2025
Bad
Disliked: The room they gave us was already occupied and they told us sorry , that’s was all they had. I prepaid for it and can’t get a refund
Master Sun, 23 February 2025
Our stay was OK and...
Liked: Staff were excellent though they seemed a little short-handed. WIFI was excellent. I tested the speed of basic WIFI compared to the 5G-UW service of my verizon phone and they were about the same which in this case is very good. The bedding was clean and neat.
Disliked: Facility needs a serious upgrade, the carpets are in very poor condition, the elevator has been out for a week or more and the hallway carpets look dirty and greasy like they should have been replaced years ago. The outside garbage container was overflowing with garbage on the ground. In the rooms there was dust and a clear indication that the appliances had not been thoroughly cleaned in a while. The bed sheets in one room had permanent stains indicating they should have been replaced as the stains give the impression that they were not well laundered. I only saw one maid and she looked overworked. Though the staff were very helpful and friendly it appears the facility is under-manned.
Amauri Tue, 11 February 2025
Exceptional
Sharon Sat, 8 February 2025
Horrible. I’d never stay here...
Liked: Dark haired large women during day was not helpful at all and went out of her way to be rude. We would never stay there again. The place was filthy when we got there. Floors were black. Hadn’t been cleaned in a long time and sink and the tub was dirty. Hadn’t been cleaned in a long time. Not impressed at all. Cheaper than my place but I’d rather pay more and live in cleanliness. It wasn’t just dirty it was filthy!!!!!
Disliked: Dark haired large women during day was not helpful at all and went out of her way to be rude. We would never stay there again. The place was filthy when we got there. Floors were black. Hadn’t been cleaned in a long time and sink and the tub was dirty. Hadn’t been cleaned in a long time. Not impressed at all. Cheaper than my place but I’d rather pay more and live in cleanliness. It wasn’t just dirty it was filthy!!!!! Also the outside was gross. Butts everywhere. Maintenance guy didn’t do a good job on outside. It was bad.
Holly Sun, 2 February 2025
Exceptional
Al Sun, 2 February 2025
Okay
Liked: Staff
Disliked: Hotel old, not maintain well
Reynaldo Mon, 27 January 2025
Good
Hernandez Sun, 19 January 2025
Exceptional
Disliked: The Management and staff is Amazing! Got treated very well, staff is very helpful and caring!!