Extended Stay America Suites - Salt Lake City - Sugar House Guest Reviews
Write a review
4.7 miles from Salt Lake City centre |
Write a review
Holly Sun, 2 February 2025
Bad
Liked: The room was extremely nice very clean we enjoyed staying there
Disliked: We scheduled for 5 days and we wanted to renew and say they're longer and the manager is very rude to us and told us we had to get out now I paid almost $700 to 10 in that room for like five day we did not deserve that and we have nowhere to go
Buck Sat, 25 January 2025
Exceptional
Liked: The front desk.
Disliked: Nothing
Ginger Thu, 23 January 2025
Passable
Liked: The park in the back was pretty
Disliked: Room was not very clean and is outdated.
Tiffany Fri, 10 January 2025
Bad
Liked: My room was dirty at check in,sheets and blankets dirty.top of refrigerator was dirty.the bathroom vanity had hair.dirty bathroom doors and cigarette burn in bathroom on counter
Jason Sun, 5 January 2025
Very good
Helen Sun, 29 December 2024
The photos below are after...
Disliked: The bathroom was in total disrepair. The sink was old and dilapidated, with cigarette burns, chips and stains. The bath tub was disgustingly - with mildew all around the caulking,and the inside of it was so dirty that I had to purchase some bleach cleaner to scrub it with before I even dared to take a shower. I wish I had taken a picture of before and after. Although I do have a photo of the cleaner. The room itself was very dated, the mattress was so uncomfortable that I slept across the bottom of the bed.
Lola Fri, 27 December 2024
Bad
Thomas Thu, 26 December 2024
Absolutely the worst felt unsafe...
Liked: At first an online search indicates this hotel is in a convenient location
Disliked: Everything. You should remove this hotel from your portfolio I am persuing a refund. Police were pounding on my door in the first hour to investigate a parking lot incident to which I was not involved. After the police left I went to the front desk to see what was up they were busy handling a separate incident of a homeless person breaking into a room. The hotel is full of sketchy long term residents and I think also people that just drift in off the street to hang out with the sketchy guests partying in the rooms, hanging around shouting at people and smoking. The parking lot is not safe for parking, it is shared with a nearby fast food restaurant with a giant line of cars at the drive thru. Dirty, laundry room permanently broken, staff is rude because all day long they’re handling sketchy people and law enforcement.
Lexie Mon, 16 December 2024
Good
Scott Fri, 13 December 2024
Very good
Liked: By the time down i was to late. The gentleman that checked me in went above and beyond helping me figure out what mistake I made booking it over the internet. I think his name may have been David.
Disliked: How far out of the way it is