Extended Stay America Suites - Salt Lake City - Sugar House Guest Reviews
Write a review
4.7 miles from Salt Lake City centre |
Write a review
Jason Sun, 5 January 2025
Very good
Helen Sun, 29 December 2024
The photos below are after...
Disliked: The bathroom was in total disrepair. The sink was old and dilapidated, with cigarette burns, chips and stains. The bath tub was disgustingly - with mildew all around the caulking,and the inside of it was so dirty that I had to purchase some bleach cleaner to scrub it with before I even dared to take a shower. I wish I had taken a picture of before and after. Although I do have a photo of the cleaner. The room itself was very dated, the mattress was so uncomfortable that I slept across the bottom of the bed.
Lola Fri, 27 December 2024
Bad
Thomas Thu, 26 December 2024
Absolutely the worst felt unsafe...
Liked: At first an online search indicates this hotel is in a convenient location
Disliked: Everything. You should remove this hotel from your portfolio I am persuing a refund. Police were pounding on my door in the first hour to investigate a parking lot incident to which I was not involved. After the police left I went to the front desk to see what was up they were busy handling a separate incident of a homeless person breaking into a room. The hotel is full of sketchy long term residents and I think also people that just drift in off the street to hang out with the sketchy guests partying in the rooms, hanging around shouting at people and smoking. The parking lot is not safe for parking, it is shared with a nearby fast food restaurant with a giant line of cars at the drive thru. Dirty, laundry room permanently broken, staff is rude because all day long they’re handling sketchy people and law enforcement.
Lexie Mon, 16 December 2024
Good
Scott Fri, 13 December 2024
Very good
Liked: By the time down i was to late. The gentleman that checked me in went above and beyond helping me figure out what mistake I made booking it over the internet. I think his name may have been David.
Disliked: How far out of the way it is
Rebecca Mon, 2 December 2024
Pleasant
Liked: location is great
Disliked: the water in shower never got hot. stayed luke warm and it wouldn't completely turn off and ripped the entire stay.
Curtis Sun, 1 December 2024
Photos of the room prior...
Liked: Location was amazing! Stream running through the rear of the property was soothing and the walkway was excellent.
Disliked: Cleaning my own room and taking out my own trash everyday. Having to go hunt for clean towels and toilet paper. No oven, even though the description said it was a full kitchen.
Tammie Fri, 15 November 2024
It was a nice property.
Liked: The property was very clean and in a good location and accommodated pets! Plenty of pet areas with easy access and areas were well maintained.
Kris Tue, 12 November 2024
I didn’t stay,and the front...
Disliked: I didn’t like the woman at the front desk who wouldn’t check me in after I made reservations and paid for the room.Im probably going to Sue extended stay for charging me for the experience, Thanks for waiting for me to pay before you called the cops to have me sent from the property