Extended Stay America Suites - Sacramento - Elk Grove Guest Reviews
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7.7 miles from Elk Grove centre |
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Hussain Sat, 7 December 2024
Exceptional
Kim Fri, 6 December 2024
I wouldn't stay there again.
Liked: The size of the room and the location were both positives about this hotel.
Disliked: It took a while for staff to come to the desk when we arrived and there was no button or bell to get attention. That was frustrating after a long day of travel. Your add on Booking.com didn't mention an additional fee for pets - which brought the cost of the room up to $200 per night. NOT good value, considering breakfast options were very limited, the room was outdated, there were missing covers on the wall socket beside one of the beds, the pillows were flat, and we couldn't get the TV remote to work. There were homeless people lingering around in the parking lot. Finally, it appears someone tampered with the trailer hitch on our UHAUL trailer, which we didn't realized until it came unhitched traveling down I-5.
Charles Tue, 3 December 2024
Exceptional
Liked: The room was very clean and comfortable.
Disliked: I'm not sure of your supplies for breakfast, but every time I went down, the only thing available was packages of hot chocolate and hot water. It could be that others got there earlier than me and got all the packaged muffins.
Maria Mon, 2 December 2024
Somewhat disappointing
Liked: We loved area and staff was really nice.Price was affordable. Loved the suite also with kitchenette.
Disliked: Breakfast “grab n go” low supplied and ALL night heard running and stomping which made for a sleepless night!!
Sheila Sat, 30 November 2024
It was better than nothing
Liked: My departure.
Disliked: I requested to be close to the elevator, wound up in room #220 which was at the end of the hall. The bed although on a frame, slept like a pull out sofa mattress and was very uncomfortable. Breakfast or lack thereof had nothing to start your day. ie: fruit, yogurt...Coffee and mini muffins simply don't cut it.
Jeneene Tue, 26 November 2024
Very good
Liked: The breakfast was not available. The pancake machine broke and there was no juice the lady on the overnight shift was rude.
Disliked: The late night lady was rude to my daughter. But the morning lady was very sweet
Annalyn Mon, 25 November 2024
Very good
Mya Sat, 23 November 2024
Superb
Liked: The room was well sized, there was a musk (probably from the AC when you first walk in), but it was clean. Breakfast was small, its just grab and go coffee or a small muffin.
Jones Wed, 20 November 2024
Exceptional
Liked: Very quiet at night. It is for families as well so we did hear running around during the day. Quiet at night time. Very peaceful. My family enjoyed our stay. Staff was very nice.
Olga Tue, 19 November 2024
Liked: The property very silently I like this
Disliked: Because they knocked on our door 3 times and then forced the door trying to open it, but the inside lock was on, so they couldn't get in, "How is it possible that they tried to force their way in without permission?" Then my partner came out and asked who was trying to open the door, and a person who was in charge of the reception at that time answered! We were surprised, how could they want to get in like that or why not check the system first to see if the room was occupied? It was uncomfortable, above all, very unprofessional on the part of this person. They should do their job well, respect and carry out their responsibility with great confidence and take care of their gue