Extended Stay America Suites - Sacramento - Arden Way Guest Reviews
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4.5 miles from Sacramento centre |
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Eduardo Thu, 12 December 2024
Bad Experience
Liked: Close to Sacramento Downtown
Disliked: I had a very disappointing stay at this hotel. The property is old and in dire need of maintenance. The cleanliness was subpar; the room felt dirty, and the common areas were not well-maintained. The smell of weed was pervasive, which was very unpleasant. To make matters worse, there were people living on the street right outside the hotel, creating noise late into the night, which made it difficult to sleep.The customer service was also lacking. During check-in, the receptionist seemed disengaged, wearing an earphone and talking on a call while attending to me, which felt unprofessional and unwelcoming. Overall, the experience was far from what I expected, and I would not recommend this place to others.
Smiley Sat, 7 December 2024
Pleasant
Disliked: Lots of dog poop everywhere
Andrea Tue, 3 December 2024
Good
Mailayah Mon, 2 December 2024
Hmong New Year
Liked: It was closed to the expo center
Disliked: Room 336- The Bad- The door looked ajar, like when someone installed it, they were not paying attention. But, it did closed. The bathroom shower curtain had a cigarette burn hole , the wall looked molded & not clean. It was so hot & humid in the room & the temperature controller did not work! The next day we had to call front desk and someone came to show up where to manually turn the air on. The good- I feel safe with because it was gated all around the hotelThere was a security walking around Front lobby guy was nice The location was nice to everything, mall & expo center
Holly Tue, 26 November 2024
Quiet and relaxing
Liked: I liked that there was laundry onsite even though half of the dryers were out of order and I had to Apple Pay to use them because the front desk didn’t have quarters, I like that there was a full size refrigerator and a stove top so that I could cook instead of going out.
Disliked: The laundry machines could have worked and I wish the front desk would’ve had quarters because I really didn’t like Apple Paying to do laundry
Brian Sun, 10 November 2024
Disappointing
Anderson Sat, 9 November 2024
A decent place to stay....
Liked: Convenient location, comfortable bed and not excessively noisy in view of the hotel location adjoining a busy a street and the interstate
Disliked: Room furnishings were quite spartan and there were no soft surfaces, so all conversations and movement and television sounds echoed. Although I couldn't make out what was said I could hear my neighbors talking in the adjoining room
Cassandra Sat, 9 November 2024
Very good
Liked: The full size kitchen
Disliked: N/A
Kristina Thu, 7 November 2024
Over all it’s a great...
Liked: It’s a convenient location it has a kitchen and the staff is great
Disliked: There is nothing I really don’t like other than how prices changing from day to day . And the rewards I don’t see
Abdullah Thu, 7 November 2024
Bad