Extended Stay America Suites - Sacramento - Arden Way Guest Reviews
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4.5 miles from Sacramento centre |
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Tania Thu, 13 February 2025
Very good
Byrne Sat, 1 February 2025
Passable
Disliked: There is no breakfast it was coffee that’s it
Elijah Fri, 31 January 2025
Exceptional
Kenny Sun, 12 January 2025
Passable
Utelanun Sun, 29 December 2024
Good
Lee Tue, 24 December 2024
Very poor
Eduardo Thu, 12 December 2024
Bad Experience
Liked: Close to Sacramento Downtown
Disliked: I had a very disappointing stay at this hotel. The property is old and in dire need of maintenance. The cleanliness was subpar; the room felt dirty, and the common areas were not well-maintained. The smell of weed was pervasive, which was very unpleasant. To make matters worse, there were people living on the street right outside the hotel, creating noise late into the night, which made it difficult to sleep.The customer service was also lacking. During check-in, the receptionist seemed disengaged, wearing an earphone and talking on a call while attending to me, which felt unprofessional and unwelcoming. Overall, the experience was far from what I expected, and I would not recommend this place to others.
Smiley Sat, 7 December 2024
Pleasant
Disliked: Lots of dog poop everywhere
Andrea Tue, 3 December 2024
Good
Mailayah Mon, 2 December 2024
Hmong New Year
Liked: It was closed to the expo center
Disliked: Room 336- The Bad- The door looked ajar, like when someone installed it, they were not paying attention. But, it did closed. The bathroom shower curtain had a cigarette burn hole , the wall looked molded & not clean. It was so hot & humid in the room & the temperature controller did not work! The next day we had to call front desk and someone came to show up where to manually turn the air on. The good- I feel safe with because it was gated all around the hotelThere was a security walking around Front lobby guy was nice The location was nice to everything, mall & expo center