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Extended Stay America Suites - Rochester - Henrietta eef - (888) 406-7656
Extended Stay America Suites - Rochester - Henrietta, 700 Commons Way, Rochester, NY -(888) 406-7656
Area: Henrietta
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BOOK ONLINE OR CALL - (888) 406-7656
2.6
HOTEL RATING: 
FAIR
2.6 out of 5 (508 Ratings)
11.0 miles from Rochester centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Extended Stay America Suites - Rochester - Henrietta is offering accommodations in Ridgeland. With free WiFi, this 2-star hotel offers a 24-hour front desk. The property is non-smoking throughout and is located 4.9 miles from University of Rochester. All rooms in the hotel are equipped with a TV with cable channels. Selected rooms have a kitchen with a fridge, a microwave and a stovetop. Guest rooms at Extended Stay America Suites - Rochester - Henrietta include air conditioning and a desk. Blue Cross Arena At the War is 5.7 miles from the accommodation, while The National Museum of Play is 5.7 miles away. Greater Rochester International Airport is 6.2 miles from the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` alarm clock
` kitchenware
` blackout curtains
` Family Rooms
` Free Wi-Fi
` Kitchen
` Radio
` English
` Non-Smoking Rooms Available
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
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Extended Stay America Suites - Rochester - Henrietta Guest Reviews

Overall Average Score: 
Fair (2.6 out of 5)

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0.5

Poor - 0.5 out of 5

Nicole Fri, 21 March 2025

VERY DISAPPOINTED!!

Liked: you have plenty of parking
Disliked: Blood stained sheets, shower and tub not clean and tv didn't work.

3.5

Good - 3.5 out of 5

Jessica Thu, 6 March 2025

Good

1.5

Poor - 1.5 out of 5

Darryl Tue, 25 February 2025

Poor

1.5

Poor - 1.5 out of 5

Aaron Sun, 23 February 2025

Spend $20 more to stay...

Liked: Location was convenient.
Disliked: Parking was poor, too far from the front door. Sidewalks not cleared of snow & ice. Property houses DSS… loud, fight at night in hallway, seemingly little respect for customers or common areas. Old, dirty, worn out everything. Carpeting, walls, etc. no ice machine, but an empty ice tray in the freezer. Useless if you’re there only 1 night. Free breakfast was a joke. Cereal bars. Coffee. Oatmeal packets- no bowls, spoons, or hot water to make the oatmeal.

0.5

Poor - 0.5 out of 5

Green Sun, 16 February 2025

Bad

Liked: Nothing
Disliked: Nothin

1.5

Poor - 1.5 out of 5

James Thu, 16 January 2025

Poor

Liked: Staff was very nice and accommodating
Disliked: Bed bugs found in first room we were given. It appeared clean-ish, but the bed bugs were very obvious. The downstairs rooms have carpet and it's very nasty. Second room we went to upstairs, clean floors, dresser looked very raggedy and rough. Bathroom appeared clean.

3.5

Good - 3.5 out of 5

Cherezz Fri, 3 January 2025

Good

4

Very Good - 4.0 out of 5

Juanita Mon, 16 December 2024

Very good

Liked: The location is great. The breakfast could be a bit more decent. They could put toiletries in the bathroom fir those of us that forget or stay spur of the moment.

5

Exceptional - 5.0 out of 5

Koki Sun, 15 December 2024

Exceptional

0.5

Poor - 0.5 out of 5

Andrea Wed, 13 November 2024

Unacceptable

Liked: The Manager on Duty's Response to the issues . . On Day 2 of stay
Disliked: Everything Else. Not an Ounce of Customer Care processes ON the Property at Overnight Check-in.No Clarity, Uncleanliness, Stench, Overall Unappealing.

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Extended Stay America Suites - Rochester - Henrietta 700 Commons Way, Rochester, NY
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