Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South Guest Reviews
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8.7 miles from Richmond centre |
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Sazzy Sun, 9 March 2025
Clean
Liked: Clean
Jacob Sun, 2 March 2025
Good location, great staff
Liked: Staff, and location.
Disliked: I keep smelling marjuana in my bathroom, from the room above me. I notify the office, they ablidge me. Noisey neighbors were yelling at each other late at night, very early morning. I wish they could screen people before allowing them to rent.
Jacob Fri, 28 February 2025
Fair
Liked: Location
Disliked: My room had several defects in it. Door was frozen, and needed to be warmed up to allow card access. Foot plate under door is broken, allowing air to come into room. Upstairs resident smoked marijuana, which was blown into my bathroom ( skunk smell) very bad.
Cynthia Tue, 18 February 2025
Disappointing
Catricia Tue, 18 February 2025
It was not bad looks...
Liked: It’s was ok for the location
Disliked: The carpet in the room needs to be replaced torn and dirty stains no going to come out door to room was stain needs to be painted room 200
Nonna Tue, 11 February 2025
Exceptional
Liked: Clean hotel
Bigoj Tue, 11 February 2025
Exceptional
Liked: Friendly team
Chris Mon, 10 February 2025
Awful
Liked: Nothing
Disliked: Left before checking in. The room was not available as reserved. They increased the rate and changed our reservation without notice. The facility was unclean and in an unsafe neighborhood. The location was also further away from our destination than advertised. The staff were not helpful in attempting to resolve our concern. Our card was charged for the cancellation fee before the 48 hour review / appeal period.
Veronica Fri, 7 February 2025
Management and staff are very...
Liked: Location is close to work.
Mpofu Tue, 4 February 2025
Exceptional
Liked: Manager Yasir is a real help