Extended Stay America Suites - Richmond - W Broad Street - Glenside - North Guest Reviews
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8.8 miles from Richmond centre |
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Suzan Fri, 14 March 2025
Good
Deanna Wed, 12 March 2025
Outdated and not worth the...
Liked: The location
Disliked: The main building l stayed in was very outdated. There is no lobby and a tiny room off of that where you can grab coffee and oatmeal in the morning. They keep it closed the rest of the time. For $170 a night, l prefer to stay somewhere else. I did not need the kitchen, and that was outdated like the furniture.
Jennifer Mon, 10 March 2025
Not the best
Disliked: The room has a very odd odor, like a mix of mildew and smoke, even though I booked a non-smoking room. The top sheet had stains. My friends room, the key, stopped working every day. The staff was nowhere to be seen. There was a constant issue with kids running thru the building at all hours of the night. Overall, I didn't feel safe at night returning to the hotel.
Randy Mon, 10 March 2025
I will not stay there...
Liked: The room next to me had a dog . The whole night the dog bark. I called the front office and they did not do anything about it.
Disliked: Barking dog/ nasty breakfast
Diallo Sun, 9 March 2025
Very good
Traci Thu, 27 February 2025
Good
Ty Mon, 24 February 2025
Passable
Giovanni Mon, 24 February 2025
Exceptional
Jarvandi-yanse Sun, 23 February 2025
Looks nice, but I’ve gotten...
Liked: Great location, hotel looked really nice on the outside, decent parking, and we got a room on the first floor which I appreciated since I’m still recovering from giving birth.
Disliked: The room was super cold and the heater barely worked. We arrived around 11pm- around midnight, my husband went to grab something from the car and he got locked out. His key didn’t work so thankfully one of the workers let him in and fixed his key. The hottest the water in the shower got was lukewarm so neither of us took a shower. The pillows looked like they would be super comfy, but they weren’t and the bed was very stiff.
Obi Thu, 20 February 2025
Very good
Liked: The staff. Ann is a beautiful soul
Disliked: Breakfast