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Extended Stay America Suites - Richmond - Hilltop Mall eef - (888) 323-5826
Extended Stay America Suites - Richmond - Hilltop Mall, 3170 Garrity Way, San Pablo, CA -(888) 323-5826
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BOOK ONLINE OR CALL - (888) 323-5826
3.2
HOTEL RATING: 
PLEASANT
3.2 out of 5 (581 Ratings)
2.3 miles from San Pablo centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
This Extended Stay America - Richmond - Hilltop Mall is located in Richmond and especially designed for longer stays with all rooms featuring a kitchenette. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Richmond is equipped with a stove-top a microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. The daily free grab-and-go breakfast includes breakfast bars muffins hot cereal coffee and tea. The property offers free onsite parking. Attractions within close proximity to the hotel include the Rosie the Riveter Home Front Six Flags Discovery Kingdom and Fisherman's Wharf.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` separate dining area
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` Radio
` English
` Non-Smoking Rooms Available
` Carpeting
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Chinese [Mandarin]
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - Richmond - Hilltop Mall Guest Reviews

Overall Average Score: 
Pleasant (3.2 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Craig Mon, 18 November 2024

Exceptional

4

Very Good - 4.0 out of 5

Silva Sun, 17 November 2024

Somewhere to stay

Liked: Comfort
Disliked: The price

0.5

Poor - 0.5 out of 5

Ford Thu, 14 November 2024

horrible service we are not...

Liked: I don't like the un professional in the manager of the hotel
Disliked: I didn't like my stay there at all

3.5

Good - 3.5 out of 5

Jessica Wed, 13 November 2024

It was a nice clean...

5

Exceptional - 5.0 out of 5

Elias Tue, 12 November 2024

Exceptional

3.5

Good - 3.5 out of 5

Earl Mon, 11 November 2024

Good

0.5

Poor - 0.5 out of 5

Andrea Wed, 6 November 2024

Horrid

Liked: the staff were nice and it was clean
Disliked: homeless people live in the hotel. Extremely noisy, druggies outside begging for money and cigarettes

5

Exceptional - 5.0 out of 5

Michelle Sat, 2 November 2024

Leslie! Leslie! Leslie!!!! Thank you!

Liked: This is my favorite hotel. Literally. I only stay here when I'm in town for more reasons than i can name. First of all the staff are all amazing. Leslie, the Front Desk Agent, however, is exceptional. She always greets me with a smile, is patient, attentive, and very personable. I have been known to ask a lot of questions but Leslie never makes me feel like I'm bugging her in the slightest. She truly epitomizes what you expect someone working at the front desk to be...but never find in most hotels. Leslie definitely made my stay as amazing as it was. The rooms are very spacious and have a full kitchen which comes in handy. You can ask the front desk for pots, pans, plates, bowls, etc. The beds are very comfortable. There is a dresser and a closet for your clothes if need be. There were a lot of kids on my floor this stay but the noise was minimal. They serve coffee & muffins every morning. They also have a laundry room on site which is Incredibly helpful. It takes quarters or scan the code on the machine then you can download the app and pay to start loads off of your phone (the app will also let you know when your load is done). I give the hotel 5 stars. I give Leslie 5+ stars!!

5

Exceptional - 5.0 out of 5

Michelle Sat, 2 November 2024

Great staff at Extended Stay...

Liked: Amanda at the Front Desk made my entire stay. From the moment i walked in to check into my room to the questions I had to recommendations for places in the area to coming down for coffee or to do laundry until i checked out there was Amanda with that beautiful smile of hers. She is very professional and incredibly patient and always makes me feel welcome to speak to her. Its obvious she takes pride in her job and she is definitely an asset to the company. Thank you for everything Amanda, your kindness was appreciated more than you know. I look forward to going back next time I'm in the area.
Disliked: That there aren't more Amanda's!! Kidding.

5

Exceptional - 5.0 out of 5

Michelle Sat, 2 November 2024

Amazing Front Desk Associates make...

Liked: The staff make all the difference. Amanda and Leslie are amazing and make me feel welcome every single time I'm there (which is often). Because of them it is like a home away from home and it is the only hotel I will stay at when im in the area. Thanks to those two women you have a guest for life!

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Extended Stay America Suites - Richmond - Hilltop Mall 3170 Garrity Way, San Pablo, CA