Extended Stay America Suites - Richmond - Glen Allen - Short Pump Guest Reviews
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4.1 miles from Glen Allen centre |
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Lorenzo Thu, 5 December 2024
Horrid
Liked: I wasn’t sleeping on the street.
Disliked: The room had roaches. It smelled like marijuana. It felt dirty.
Eric Wed, 16 October 2024
Terrible
Disliked: They had roaches on my stays
Eric Tue, 15 October 2024
Bad
Disliked: The property had a roaches bad
Brett Sun, 13 October 2024
inadequate
Disliked: there was a $50 deposit required. woman at front desk said cash would be fine. I went all the way to the store to get cash and when I came back she said sorry they only accept card. I was tired from traveling and wanted to just go to the room and unwind but had to deal with a knowledgeable staff. they also did not have additional clean towels like any other Hotel but instead was told to bring dirty towels down to be washed and would get them back later that day SMH There were also small roaches in the room and a foul stench in both the hallway and the room. Had to buy candles to mask the stench.
Yvonne Mon, 7 October 2024
Pleasant
Liked: Having a kitchen and the size of the room. Staff were nice and helpful.
Disliked: It smells like insecticide and cleaning solution mixed together. It was overwhelming though all three floors. Also killed 2 roaches.
Sara Sat, 5 October 2024
Bad
Liked: Nothing. There was roaches all int the room and I have pictures and videos
Disliked: Because of the heavy roach infestation.
Fareeda Mon, 23 September 2024
Not worth the $53 holding...
Liked: Smelled good
Disliked: No water/ coffee. $53 holding fee that I did not get back.
Blow Mon, 23 September 2024
Get the raid
Liked: Beautiful place
Disliked: The bugs are running wild
Hugh Sun, 22 September 2024
Good
Liked: proximity to needs
Deki Thu, 18 July 2024
Poor