Extended Stay America Suites - Princeton - West Windsor Guest Reviews
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2.8 miles from Princeton Junction centre |
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Justin Fri, 28 March 2025
Bad
Liked: Horrible facilities, horrible customer service
Delucien Tue, 25 March 2025
Passable
Carmen Sun, 23 March 2025
Disappointing
Akeem Fri, 21 March 2025
Exceptional
Muhammad Thu, 13 March 2025
Rude and very strange behavior...
Liked: All was ok , check-in was very good, they accept check-in at 2.20PM instead 3.00pm
Disliked: Rude behavior of night staff was very much disappointing.Wending machine inside the hotel was not working, and there was no other source for drinking water in entire hotel, i told night staff that, machine is not working, he said this not our machine, go and complain about this by yourself. I told him how i can complain about it, as it is inside hotel and hotel is responsible. but as i was thirsty and it was around 10PM, I went back to dispensing machine and scan QR code and lounge complain.After complaining to machine company i request again please do something for drinking water, instead help, he hand over Managing direct visiting card to us said "go to him and complain".everything is recorded already in camera at reception.All night we were thirsty
Angélica Wed, 12 March 2025
You should really spend the...
Wahid Mon, 10 March 2025
Not worth the money, invest...
Liked: Location was ok!
Disliked: I have so much to complaint about! First the kitchen didn’t have any dishes, pots, spoons or mugs. There wasn’t a coffee maker in the room. I asked the boy at the front desk, he gave a a small coffee maker. No coffee, I had to ask for it. I had to ask for mugs, he didn’t have any. He would not give me cream or sugar for my coffee either! It is their policy no one can have cream or sugar. Crazy policy!! Never heard of such nonsense! I had to go grocery shopping at 9 pm to get cream and sugar. Also there isn’t any housekeeping!! If guest want clean sheets and towels they need to bring old dirty sheets and towels to the reception and then they will be given new sheets and towels. Haven’t they heard about infection control? Very Rude Staff from the day front desk receptionist to the night shift receptionist.Dirty, smelly, bunch of annoying animals are staying there! I felt I was in a zoo!
Michelle Fri, 7 March 2025
Superb
Charles Tue, 4 March 2025
unbelievably good rate for a...
Liked: breakfast was coffee and packaged candy bars & muffins. I believe the place is being used as a homeless shelter, though other residents were presentable and reasonably well behaved by modern standards.
Carmen Sat, 1 March 2025
Passable