Extended Stay America Suites - Portland - Vancouver, Vancouver

Very poor

Poor

Disappointing

Liked: The room was filthy then I was double charged once through booking and then the property I was told it was resolved but I haven't received the payment yet also thought I would have been accommodated somehow for the inconvenience and again nothing .

Unreal for

Liked: Nothing! From the start they put me into a room that was occupied. So I had to go to the office and trade rooms. The second room was dirty also but I ignored the floor that had toe nail clippings and banana stickers threw out the kitchen and sleeping quarters. At this point I needed to relax and rest from my stressful week I rented this $112 room to get away and relax. I needed a restful night for the maintenance at home that week was crazy remodeling the guest house and I didn't get must rest all week. So that night was ok until midnight when I got in a bubble bath and I hear 2 loud knocks at the door and someone get to open the door and come in. Immediately my heart stopped. Ii called the office c be there a young man answer and told me he think he seen a guy walk my way down the hall but couldn't be sure because they had no cameras in the hall! He told me he would look around the building. So I last wide awake with anxiety full board until breakfast at 630 when I got a cup of coffee because they only had dry Parmesan without a spoon and no granola bars or muffins like promised!. To say the least it was another sleepless night for with anxiety. I left soon after I drank my cup of coffee. Told my self never again.
Disliked: Read above

Nice bed but I can...

Liked: The bed was big and very comfortable. It's nice that the room I was in had a stove, microwave and refrigerator. What else is there really to say. The AC/heating unit was quiet. Cannot complain about being able to sleep there for a night.
Disliked: I didn't like how somehow my payment didn't go through for booking. Pretty sure when I did my budgeting for November that I ended up paying twice for it. Had to go back after a few minutes when I first checked in because my card wouldn't open my room. The door closed funny, and I could see light through the side of it meaning the lock is what kept it closed. Not much in terms of food. I unfortunately had a lot of food that I needed to store because my friend and I were travelling up north for thanksgiving, but it would be a few hours before doing so after I checked out. Now I kind of new there would be no fridges there. But I had this large lady who didn't seem to care all that much. Not to mention when I asked if there was anything else I needed to do to checkout outside of giving the room card/key. She basically gave me a lifeless answer that was probably no. Just didn't seem to care. The shower head was poor. Shower curtain alone didn't do its job of keeping all the water off the bathroom floor as there was no shower liner.