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Extended Stay America Suites - Phoenix - Scottsdale - Old Town eef - (888) 323-5826
Extended Stay America Suites - Phoenix - Scottsdale - Old Town, 3560 North Marshall Way, Scottsdale, AZ -(888) 323-5826
Area: Downtown Scottsdale - Old Town
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2.7
HOTEL RATING: 
FAIR
2.7 out of 5 (482 Ratings)
1.2 miles from Scottsdale centre
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Hotel Description
This Extended Stay America - Phenix - Scottsdale - Old Town is located in Scottsdale and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Phenix is equipped with a stovetop microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services provided for free and daily housekeeping is provided for a fee. Towels and linen may be exchanged at the front desk. Free grab-and-go breakfast including breakfast bars muffins hot cereal coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel include the Fashion Square Mall the Scottsdale Artist School and the Albertson's.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` separate dining area
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` Radio
` English
` Non-Smoking Rooms Available
` Carpeting
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - Phoenix - Scottsdale - Old Town Guest Reviews

Overall Average Score: 
Fair (2.7 out of 5)

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4.5

Wonderful - 4.5 out of 5

Robert Thu, 14 November 2024

Nice neighborhood with a clean,...

Liked: The location in Old Town Scottsdale was quiet. No loud street noises. The room was clean and smelled nice. Well lit at night. Easy to get onto the 101 for travel. I liked that they responded to my request to change out the old rusty bathroom faucet. The water comes out really hot, which is good for the shower. The bathroom was adequate, with a nice sink and counter, and the shower curtain was substantial. Hot water was also nice for cleaning dishes in the kitchen sink. The chars in the kitchen were nice and comfortable. The laundry facilities were clean and took credit cards. Although there’s no soap available for purchase, so bring your own.
Disliked: The bathroom exhaust fan, although rather large in size, did a poor job moving air. Toilet paper is a thin single ply. The kitchen cabinets appeared to be worn and I’m sure are on the renovation list for the future.

0.5

Poor - 0.5 out of 5

John Mon, 11 November 2024

I was considering disputing the...

Liked: Location
Disliked: Not well cared for property. Food crumbs on the nightstand from the previous customer. Chair too old and dirty to use.

0.5

Poor - 0.5 out of 5

Ralph Sun, 10 November 2024

Feared for our lives

Liked: We had a belligerent next door guest. When we called the office to inform them they hung up on us not once but twice. That is not the guest experience one expects at any facility.
Disliked: See anove

3.5

Good - 3.5 out of 5

Isreal Sun, 10 November 2024

Good

0.5

Poor - 0.5 out of 5

Stotlar Thu, 24 October 2024

Bad

Liked: Staff are very rude and disrespect, the staff was at my room before check out at 11am asking me to leave about 3 different staff very rude staff here at this place
Disliked: Not a thing

0.5

Poor - 0.5 out of 5

Mariano Sat, 19 October 2024

Bad

Liked: They could not find my reservation. I had to book another hotel.
Disliked: The reservation I made was no where to be found. I didn't even get an email confirmation and when I called the hotel where I made reservation.

4

Very Good - 4.0 out of 5

Orlando Fri, 18 October 2024

Very good

2

Disappointing - 2.0 out of 5

Kate Sun, 13 October 2024

Not good with no amenities....

Liked: Not good as we expected
Disliked: The room was bare. Not even a cup of garbage can under the sink was full of garbage. Paint pealing. Needs a total overhaul.

4

Very Good - 4.0 out of 5

Fred Sat, 5 October 2024

Scottsdale weekend was fun..relaxing not...

Liked: location is the bestcan walk and enjoy ole town..shop be safe.
Disliked: bad drivers in a rush to get to mallalmos got t run over lady in front of Walgreens ..need speed bumps on way into street

1

Poor - 1.0 out of 5

Amber Sat, 5 October 2024

SCAMMMMER! DOUBLE CHARGED!!!

Liked: Room itself was decent size, not as clean as I would have hoped, Small amount of trash (candy wrappers) still under the bed upon arrival, floor appeared not properly mopped. (no carpet), bathroom was acceptable. You get what you pay for I suppose .
Disliked: I booked my room thru booking.com, to which they charged my card, upon arrival they CHARGED MY CARD AGAIN, for the same room! I have disputed it thru bank, booking.com, even sent the payment receipt from booking.com to the front desk clerk as she requested, no response still charged me again! TRAVELERS USE CAUTION! Keep in mind, I have never had a problem thru booking.com. My mother and I will never recommend or stay at this facility again! Good luck Travelers!

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Extended Stay America Suites - Phoenix - Scottsdale - Old Town 3560 North Marshall Way, Scottsdale, AZ