Extended Stay America Suites - Phoenix - Scottsdale - Old Town Guest Reviews
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1.2 miles from Scottsdale centre |
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Robert Thu, 14 November 2024
Nice neighborhood with a clean,...
Liked: The location in Old Town Scottsdale was quiet. No loud street noises. The room was clean and smelled nice. Well lit at night. Easy to get onto the 101 for travel. I liked that they responded to my request to change out the old rusty bathroom faucet. The water comes out really hot, which is good for the shower. The bathroom was adequate, with a nice sink and counter, and the shower curtain was substantial. Hot water was also nice for cleaning dishes in the kitchen sink. The chars in the kitchen were nice and comfortable. The laundry facilities were clean and took credit cards. Although there’s no soap available for purchase, so bring your own.
Disliked: The bathroom exhaust fan, although rather large in size, did a poor job moving air. Toilet paper is a thin single ply. The kitchen cabinets appeared to be worn and I’m sure are on the renovation list for the future.
John Mon, 11 November 2024
I was considering disputing the...
Liked: Location
Disliked: Not well cared for property. Food crumbs on the nightstand from the previous customer. Chair too old and dirty to use.
Ralph Sun, 10 November 2024
Feared for our lives
Liked: We had a belligerent next door guest. When we called the office to inform them they hung up on us not once but twice. That is not the guest experience one expects at any facility.
Disliked: See anove
Isreal Sun, 10 November 2024
Good
Stotlar Thu, 24 October 2024
Bad
Liked: Staff are very rude and disrespect, the staff was at my room before check out at 11am asking me to leave about 3 different staff very rude staff here at this place
Disliked: Not a thing
Mariano Sat, 19 October 2024
Bad
Liked: They could not find my reservation. I had to book another hotel.
Disliked: The reservation I made was no where to be found. I didn't even get an email confirmation and when I called the hotel where I made reservation.
Orlando Fri, 18 October 2024
Very good
Kate Sun, 13 October 2024
Not good with no amenities....
Liked: Not good as we expected
Disliked: The room was bare. Not even a cup of garbage can under the sink was full of garbage. Paint pealing. Needs a total overhaul.
Fred Sat, 5 October 2024
Scottsdale weekend was fun..relaxing not...
Liked: location is the bestcan walk and enjoy ole town..shop be safe.
Disliked: bad drivers in a rush to get to mallalmos got t run over lady in front of Walgreens ..need speed bumps on way into street
Amber Sat, 5 October 2024
SCAMMMMER! DOUBLE CHARGED!!!
Liked: Room itself was decent size, not as clean as I would have hoped, Small amount of trash (candy wrappers) still under the bed upon arrival, floor appeared not properly mopped. (no carpet), bathroom was acceptable. You get what you pay for I suppose .
Disliked: I booked my room thru booking.com, to which they charged my card, upon arrival they CHARGED MY CARD AGAIN, for the same room! I have disputed it thru bank, booking.com, even sent the payment receipt from booking.com to the front desk clerk as she requested, no response still charged me again! TRAVELERS USE CAUTION! Keep in mind, I have never had a problem thru booking.com. My mother and I will never recommend or stay at this facility again! Good luck Travelers!