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Extended Stay America Suites - Phoenix - Scottsdale - Old Town eef - (888) 323-5826
Extended Stay America Suites - Phoenix - Scottsdale - Old Town, 3560 North Marshall Way, Scottsdale, AZ -(888) 323-5826
Area: Downtown Scottsdale - Old Town
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2.65
HOTEL RATING: 
FAIR
2.65 out of 5 (489 Ratings)
1.2 miles from Scottsdale centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
This Extended Stay America - Phenix - Scottsdale - Old Town is located in Scottsdale and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Phenix is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services provided for free and daily housekeeping is provided for a fee. Towels and linen may be exchanged at the front desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel include the Fashion Square Mall, the Scottsdale Artist School and the Albertson's.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` separate dining area
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` Radio
` English
` Non-Smoking Rooms Available
` Carpeting
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - Phoenix - Scottsdale - Old Town Guest Reviews

Overall Average Score: 
Fair (2.65 out of 5)

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4

Very Good - 4.0 out of 5

Robert Sat, 22 February 2025

Great location for old town...

Liked: Great location for old town Scottsdale, great prices
Disliked: Could do with some modernisation

2

Disappointing - 2.0 out of 5

Xiaohong Fri, 21 February 2025

Disappointing

2.5

Fair - 2.5 out of 5

Judy Fri, 21 February 2025

Wish we had spent a...

Liked: Location
Disliked: Bare bones

0.5

Poor - 0.5 out of 5

Sliwinski Wed, 19 February 2025

NEVER again will I book...

Liked: Manager Lillian was very nice. We arrived at 1am to find the lobby entrance locked - we waited 15 minutes for the guy to show up- said he was busy in the laundry. After a day of travel this was unsatisfactory.
Disliked: Sag in lumpy mattressElectrical outlets that would not charge or even hold a plugOverpowering mildew smell in bathroomRust and corrosion in door jams and bath areaLOUD bath fanPoor TV reception - Constant breaks in streamingPriced too high for what you get.Thin walls noise from neighbor rooms.Coffee and a muffin for breakfast? Poor selectionMalfunctioning alarm clockTwenty minute wait between toilet flush?? The recharge was a trickleRoom looked good on website - don’t be fooled - it is NOTShower curtain in bath separates the room. Drain in the floor?? Really?? No shower stall!! The curtain does not prevent water from leaking into the entire bathroom floor area. No bath mat provided.

0.5

Poor - 0.5 out of 5

Sharon Tue, 18 February 2025

Very outdated facility and not...

2.5

Fair - 2.5 out of 5

Melody Tue, 18 February 2025

Good location-mediocre accommodations

Liked: Great location - the staff was very nice.
Disliked: Bed was uncomfortable. The A/C blows directly onto the bed which makes it hard to sleep. The fan cannot be turned off so it was on all the time. One of the lights by the bed was broken. The “breakfast “ is mediocre- coffee and prepackaged muffins and oatmeal packets in the tiny reception area.

2.5

Fair - 2.5 out of 5

Tamara Thu, 6 February 2025

Passable

Liked: Staff was so rude cops there day and night very disappointing
Disliked: Staff

1.5

Poor - 1.5 out of 5

Tina Fri, 31 January 2025

Never again

Liked: Terrible, coffee and packaged fig bars....
Disliked: Rooms, water leaking, refrigerator blinking on and off, staff was not very nice. They treated us as if we were bothering them.

0.5

Poor - 0.5 out of 5

Nicholls Mon, 20 January 2025

Bad

Liked: The location. The lady at the front desk was very helpful.
Disliked: Bed was .mushy. The bathroom sink would not drain. When we went into the room for the first time, there was an overwhelming smell of cleaning products. It took a couple of hours of having the windows open for the smell to dissipate.

5

Exceptional - 5.0 out of 5

Roni Sun, 29 December 2024

Exceptional

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Extended Stay America Suites - Phoenix - Scottsdale - Old Town 3560 North Marshall Way, Scottsdale, AZ