Extended Stay America Suites - Phoenix - Scottsdale - Old Town Guest Reviews
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1.2 miles from Scottsdale centre |
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Robert Sat, 22 February 2025
Great location for old town...
Liked: Great location for old town Scottsdale, great prices
Disliked: Could do with some modernisation
Xiaohong Fri, 21 February 2025
Disappointing
Judy Fri, 21 February 2025
Wish we had spent a...
Liked: Location
Disliked: Bare bones
Sliwinski Wed, 19 February 2025
NEVER again will I book...
Liked: Manager Lillian was very nice. We arrived at 1am to find the lobby entrance locked - we waited 15 minutes for the guy to show up- said he was busy in the laundry. After a day of travel this was unsatisfactory.
Disliked: Sag in lumpy mattressElectrical outlets that would not charge or even hold a plugOverpowering mildew smell in bathroomRust and corrosion in door jams and bath areaLOUD bath fanPoor TV reception - Constant breaks in streamingPriced too high for what you get.Thin walls noise from neighbor rooms.Coffee and a muffin for breakfast? Poor selectionMalfunctioning alarm clockTwenty minute wait between toilet flush?? The recharge was a trickleRoom looked good on website - don’t be fooled - it is NOTShower curtain in bath separates the room. Drain in the floor?? Really?? No shower stall!! The curtain does not prevent water from leaking into the entire bathroom floor area. No bath mat provided.
Sharon Tue, 18 February 2025
Very outdated facility and not...
Melody Tue, 18 February 2025
Good location-mediocre accommodations
Liked: Great location - the staff was very nice.
Disliked: Bed was uncomfortable. The A/C blows directly onto the bed which makes it hard to sleep. The fan cannot be turned off so it was on all the time. One of the lights by the bed was broken. The “breakfast “ is mediocre- coffee and prepackaged muffins and oatmeal packets in the tiny reception area.
Tamara Thu, 6 February 2025
Passable
Liked: Staff was so rude cops there day and night very disappointing
Disliked: Staff
Tina Fri, 31 January 2025
Never again
Liked: Terrible, coffee and packaged fig bars....
Disliked: Rooms, water leaking, refrigerator blinking on and off, staff was not very nice. They treated us as if we were bothering them.
Nicholls Mon, 20 January 2025
Bad
Liked: The location. The lady at the front desk was very helpful.
Disliked: Bed was .mushy. The bathroom sink would not drain. When we went into the room for the first time, there was an overwhelming smell of cleaning products. It took a couple of hours of having the windows open for the smell to dissipate.
Roni Sun, 29 December 2024
Exceptional