Extended Stay America Suites - Phoenix - Mesa Guest Reviews
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3.8 miles from Mesa centre |
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Kim Sun, 30 March 2025
Stop at the end of...
Disliked: No ice machine. Bugs. Overpriced for the quality. For what we paid per night EVERYTHING should have been better.
Allen Mon, 24 March 2025
Bad
Liked: Nothing
Disliked: Everything, disgusting shower wouldn't stop leaking burn marks on counters uncomfortable bed uncomfortable pillows no shampoo homeless people surrounding the area drug addicts going through vehicles I will be requesting a refund
Joanne Tue, 11 March 2025
We’ll never stay at an...
Liked: Not much…the pictures online make it look nice!
Disliked: There was no hot water for the 1st 24+ hours of our stay. The kitchen had nothing in it-you had to go down to the front desk & ask for everything because they’re short staffed they couldn’t bring it to your room!Breakfast included? What a joke-coffee & a pre-packaged stale muffin is not breakfast!
Vladimira Sun, 9 March 2025
Terrible experience. We will never...
Liked: Unfortunately, there is nothing we liked about this place. It was a horrible experience and we would never stay here again.
Disliked: Stay away from this property. It is very dirty, old, beaten up hotel. Staff is very unfriendly and unprofessional. Our hotel room had a very heavy nasty, cigarette odor. Sheets had bloody stains on them . It looked like they were washed but the stains never came off. Pillows were dirty with some old stains on them as well. There was a piece off wall barely hanging over the shower and it looked like it will fall off any minute. This place is advertised as ‘Extended stay’. It has a little kitchenette in the room but no dishes. You have to request the dishes. We called the hotel ion the arrival day and requested dishes at 2 pm. We were still without dishes at 9.30 pm. When we came to the reception at 9.30 pm and demanded the dishes, the very unfriendly receptionist said she was too busy to deal with us. The hotel advertised free breakfast. All you get is a hot water, pocket of oat meal and a coffee which was absolutely disgusting. Very light, weak liquid that we refused to drink. We paid $280 to stay there because it was a busy weekend with multiple events in Phoenix area. Absolute disaster. Do not book this place, you will be disappointed just like we were.
Jesse Wed, 5 March 2025
Exceptional
Terry Mon, 3 March 2025
Very good
Tobias Sun, 2 March 2025
Not worth what I paid.
Disliked: When I got off the elevator on the second floor, I was hit with a nursing home / urine smell in the corridor, which continued into my guest room. Thankfully it was spring and I could keep the windows cracked open during my stay to try and cycle some fresh air in to dilute the smell. The tub / shower fixtures leaked, and my morning shower was barely warmer than air temperature with the dial set as far 'hot' as it would go. The general condition was older, cheaper, and not terribly well maintained.
Markita Sun, 2 March 2025
Very comfortable and clean place!...
Liked: Everyone was nice! The place was exceptionally clean and they offered us dishes, pots & pans, coffee maker and a toaster!
Disliked: There was nothing that I didn’t like
Fields Wed, 26 February 2025
Disappointed 😞
Liked: Nothing and didn't even make to room and would not let us transfer to sister facility or cancel w.o being charged the full rate .
Disliked: How sketchy and unsafe it was.
Markita Tue, 25 February 2025
Clean, convenient, and comfortable!
Liked: The staff were really nice and knowledgeable! The property was clean with no bugs!