Extended Stay America Suites - Phoenix - Chandler Guest Reviews
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14.5 miles from Phoenix centre |
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Larry Mon, 24 March 2025
Good stay overall
Liked: Clean room. Spacious with kitchenette. Thermostat was easy to work. That's a thing at other competitor stays elsewhere sometimes.
Disliked: Front desk staff isn't always available. I know that it is what it is at your chain of hotels. It's still an inconvenience at times. Patience is needed by guests unfortunately. We returned the coffee pot and hair dryer at the desk upon leaving. No one was there but there was a sign stating staff was with a customer. We waiting a fair while. Slid them behind the countertop. Ended up just leaving. But it's a worry that someone may take the items and then I possibly might be held liable.
Sheryl Mon, 24 March 2025
Poor
Liked: Location
Disliked: Filthy, bad smell, amenities not available, room furniture broken, screens falling out of the window, shower rod ready to fall out the wall, bedding so thin it’s like sleeping with sheets, stove didn’t work, bathroom smelt like mildew
Cindy Tue, 4 March 2025
Passable
Geneen Tue, 4 March 2025
Good
Liked: Staff were very friendly and helpful.
Disliked: We were in a pet room, so some pet odor is expected, but their was a different type of smell. Not terrible, bit definately noticeable.
Jenise Sat, 1 March 2025
I won’t stay here again...
Disliked: I requested when I booked hotel to not be on the side with the freeway. I was awake most of the night because I heard cars all night.
Ashley Sun, 23 February 2025
It worked well
Liked: Good location close to friends
Disliked: Room was non-smoking but smelled like an ashtray.
Stephanie Wed, 19 February 2025
Superb
Disliked: Complicated to get too Carpet on floor g.had spots and looked dirty.id recommend getting rid of carpet in guest rooms
Norlene Fri, 27 December 2024
Very good
Connie Wed, 27 November 2024
Good location, but we won’t...
Liked: It was quiet.
Disliked: The floor was dirty. I kept my socks on. The sheets were old and thin.
D Wed, 13 November 2024
Disappointed, disgusting.
Liked: Nothing
Disliked: The facility smelled, the hallways were grimy, and the stench of the place was like rotten fish. The room smelled so bad, the bathtub water was running and would not turn off, the kitchen was dirty, the smell of the room was so bad we did not stay. It was the worst place, and for the price it should’ve been so much better.