Extended Stay America Suites - Phoenix - Chandler - E. Chandler Blvd. Guest Reviews
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15.4 miles from Phoenix centre |
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Delores Sun, 9 March 2025
Stressful, but poor quality hotel,...
Liked: The only thing I liked about this place was the location. I was close to the restaurant we were meeting other family members for dinner.
Disliked: First of all, I was not expecting a dump!!! You get what u pay for. The price was reasonable. The location made it time consuming to turn right to get off the property each time. No pools,no extra amenities .The breakfast was very little to choose from. So we went across the street to Cracker Barre for a decent breakfast. The room was very depressing and noisy people all around us. I will never go to this location again.
Wiccat13 Fri, 7 March 2025
STAY Away
Liked: Close to highway and casino
Disliked: When I was checking in they were threatening to call police on a previous guest. I was immediately on high alert first they over charged me for my stay they charged my deposit included in my stay not separate as other places do. The place has shady people staying there my room smelled bad and had burn marks and ripped rugs and tears in curtains and they were charging 170.00 a night definitely not worth it. After I checked out 2 weeks went by they refused to send me my deposit I called they said found ashes in my room. I don't smoke I have asthma and every hotel I stayed after has returned my deposit they have scam system! Stay away. I fought with my bank. I will never stay here again I visit Phoenix often. Places like this rip you off cause they can only get drug addicts and low life's so when they get decent people they treat them poorly. STAY Away!
Sharon Wed, 5 March 2025
Bad service, never coming back.
Liked: The location was very good
Disliked: No breakfast! Muffins were promised but stayed a week and never saw one. Coffee pot promised in the room. Had to go get one but had no coffee for it. Staff was not friendly or helpful. Asked for late check out and was promised, however, left and came back and they had locked us out of our room.
Frances Mon, 3 March 2025
Unhappy with quality and service
Liked: We like the location and reason pricing.
Disliked: We found a bug when we first checked in so we thought maybe bug came in when ww entered. After we came back from dinner, we found 3 morr bugs in different areas. We spoke to staff but they said was unable to find tecnician to check. I cannot stand bugs. After my husband caught the bugs, I lay on bed to relax but was itchy all over me after 10 min. We had to cancel it and requested the hotel for refund. They agreed full refund but not happened yet.
Alvin Sun, 2 March 2025
Exceptional
Liked: Great drive fresh near
Anthony Mon, 24 February 2025
Disappointing
Bill Mon, 24 February 2025
Showed up for reservation. Room...
Saul Sun, 23 February 2025
Marabilloso
Liked: Internet
Disliked: Facilities
Joantina Mon, 17 February 2025
Good
Blayne Sun, 16 February 2025
Decent
Disliked: I couldn’t reach the front desk to have them leave a key for my wife who is arriving later than me and after I wanted to go to bed