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Extended Stay America Suites - Phoenix - Biltmore eef - (888) 608-6346
Extended Stay America Suites - Phoenix - Biltmore, 5235 N. 16th Street, Phoenix, AZ -(888) 608-6346
Area: Camelback Corridor - Biltmore - Arcadia
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BOOK ONLINE OR CALL - (888) 608-6346
2.6
HOTEL RATING: 
FAIR
2.6 out of 5 (726 Ratings)
8.3 miles from Phoenix centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
This Extended Stay America - Phenix - Biltmore is located in Phenix and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Phenix is equipped with a stovetop microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services provided for free and daily housekeeping is provided for a fee. Towels and linen may be exchanged at the front desk. Free grab-and-go breakfast including breakfast bars muffins hot cereal coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel include the Planetarium/Science Center the Convention Center and the University of Phenix Stadium.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` English
` Non-Smoking Rooms Available
` Sofa
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - Phoenix - Biltmore Guest Reviews

Overall Average Score: 
Fair (2.6 out of 5)

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1.5

Poor - 1.5 out of 5

Ambar Sun, 3 November 2024

Poor

Liked: Staff was good and a decent location
Disliked: The illumination in my room was poor. Two of the lamps the light bulbs weren't working. The matrix for the sofa bed was too old and uncomfortable. I call front desk but they didn't answer they return my call 30 min later. The receptionist was kind.

4.5

Wonderful - 4.5 out of 5

Patricia Wed, 30 October 2024

Superb

2

Disappointing - 2.0 out of 5

Kyllian Tue, 29 October 2024

Only good part was the...

Liked: The staff were nice.
Disliked: There were cockroaches. It smelled funny. The walls and shower were stained red.

0.5

Poor - 0.5 out of 5

Michael Sun, 27 October 2024

As a male, I felt...

Disliked: There was someone using drugs on the lobby, and the front desk attendant clearly ignored them.The room smelled like urine, and there were still debris on the floor.

2.5

Fair - 2.5 out of 5

David Wed, 23 October 2024

great location, comfy bed, this...

Liked: the location is great, the bed was VERY comfortable, the few staff members that I spoke to were very pleasant.
Disliked: VOICE OF REASON HEFE: the property likely knows that some updates and repairs are needed. I might suggest making the entire property smoke-free (inside and out), Please STRONGLY indicate, that your kitchens have ZERO utensils, plates, cookware, etc. Perhaps have a list at front desk of places where guests can get useful mid-long term kitchen stuff like Goodwill/Dollar Tree/Target, and places where they can get aluminum foil, paper plates, plastic utensils etc. You might CONSIDER having a sponge and dish soap and dish rack under the sink? I honestly thing this place has GREAT potential!

1

Poor - 1.0 out of 5

Barbara Wed, 23 October 2024

Would not go there again...

Liked: Room was clean and comfortable.
Disliked: Halls and elevators were filthy. There was no breakfast which had been advertised as included

0.5

Poor - 0.5 out of 5

E Sun, 20 October 2024

They over charge because they...

Liked: Reception.
Disliked: Everything else.

5

Exceptional - 5.0 out of 5

Suzanne Fri, 18 October 2024

Exceptional

5

Exceptional - 5.0 out of 5

Jaime Thu, 17 October 2024

Exceptional

4

Very Good - 4.0 out of 5

Aman Thu, 17 October 2024

Very good

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Extended Stay America Suites - Phoenix - Biltmore 5235 N. 16th Street, Phoenix, AZ