Extended Stay America Suites - Phoenix - Biltmore Guest Reviews
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8.3 miles from Phoenix centre |
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Ashley Mon, 10 March 2025
Superb
Joe Mon, 10 March 2025
Disappointing
Liked: Front desk customer service was very nice and understanding.
Disliked: The pull out bed was disgraceful, broken, and dirty. Hair was left on the bed and on walls. Also had a smell that sitting well in the room.
Ashley Mon, 10 March 2025
Uncomfortable
Liked: There was nothing about the property that I liked
Disliked: There was only 1 blanket in the room for my family of 4 and nobody answered to help me get more blankets , the staff wasn’t friendly except for one woman who worked on Thursday 3/6/25 from 7am-3 she was awesome. The elevator kept breaking. There was quite a few tweakers around the property.
Samantha Sun, 9 March 2025
The hotel was fair. I...
Liked: Good location
Disliked: The room was not great The table in the room was broken there were no trash cans and no shower curtain. TV did not turn to the bed I had to move the whole cabinet
Odie Sat, 8 March 2025
Exceptional
Brenda Thu, 6 March 2025
Emergency stay
Liked: Front desk staff was friendly, thank you.
Disliked: Room 310 bathroom has mold on the ceiling. The shower rod is also rusting. There was no hair dryer, just a holder mounted on the wall.
Robin Thu, 6 March 2025
We checked in at around...
Disliked: The animals barking in the rooms as you walked by, the aroma of the room, the torn mattress and the cock roaches.
Gaines Wed, 5 March 2025
Exceptional
Rhonda Thu, 27 February 2025
Exceptional
Mel Tue, 25 February 2025
Passable
Liked: Room was clean
Disliked: Bed was awful.