Do not go here

Liked: Staff was ok, tried to fix problems
Disliked: Very dirty room, halls, and outside. Hole in door, missing essentials in rim, and we made our reservation 5 days before, and they gave our room away. Our family of 5 was forced to sleep on 1 queen bed and a stained brown pull out bed. Also, inside was locked when we arrived and even though we emailed we would arrive late, we waited 15 minutes in the cold calling, ringing the phone buzzer and knocking, then finally pounding on the door for nightstand to let us in. They said they called to tell us they did not have our reservation available anymore, but I did not have a missed call. Next morning no one was at front desk and I had to call several times again bc they were all blabbing on the back. This place is filthy and unmaintained.

Pleasant

Poor

Liked: Staff was good and a decent location
Disliked: The illumination in my room was poor. Two of the lamps the light bulbs weren't working. The matrix for the sofa bed was too old and uncomfortable. I call front desk but they didn't answer they return my call 30 min later. The receptionist was kind.

Superb

Only good part was the...

Liked: The staff were nice.
Disliked: There were cockroaches. It smelled funny. The walls and shower were stained red.

As a male, I felt...

Disliked: There was someone using drugs on the lobby, and the front desk attendant clearly ignored them.The room smelled like urine, and there were still debris on the floor.

great location, comfy bed, this...

Liked: the location is great, the bed was VERY comfortable, the few staff members that I spoke to were very pleasant.
Disliked: VOICE OF REASON HEFE: the property likely knows that some updates and repairs are needed. I might suggest making the entire property smoke-free (inside and out), Please STRONGLY indicate, that your kitchens have ZERO utensils, plates, cookware, etc. Perhaps have a list at front desk of places where guests can get useful mid-long term kitchen stuff like Goodwill/Dollar Tree/Target, and places where they can get aluminum foil, paper plates, plastic utensils etc. You might CONSIDER having a sponge and dish soap and dish rack under the sink? I honestly thing this place has GREAT potential!

Would not go there again...

Liked: Room was clean and comfortable.
Disliked: Halls and elevators were filthy. There was no breakfast which had been advertised as included

They over charge because they...

Liked: Reception.
Disliked: Everything else.