Extended Stay America Suites - Phoenix - Airport Guest Reviews
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6.0 miles from Phoenix centre |
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Patrick Sun, 9 March 2025
Pleasant
Tisha Sun, 9 March 2025
Very good
Liked: Ask for late check out due to work meeting,added in notes when booking mentioned it again when representative called to confirm reservations day before and again at check in. Not one person informed me that they don’t do late check out until the day of check out and was granted an extra 1/2 to be out. Left with figuring out what to do for three hrs with no where to go until husband was done with work…. She was very nasty and did not care affront desk, says she was the manager.
Disliked: Poor service
William Thu, 6 March 2025
Disappointing
Granville Tue, 4 March 2025
Very poor
Cyndi Mon, 3 March 2025
I would stay there again....
Liked: The people who worked there were friendly and helpful. Place was clean.
Disliked: Older building which is fine but water leaking from tub . Wouldn’t totally shut off. Would have lots coffee pot in room. Clock didn’t work.
Christina Mon, 3 March 2025
Pleasant
Liked: It's a great place to stay for a night or so because they have all of things you need in a suite. Our room was definitely clean. The only thing that I felt was a bummer was the "breakfast included" it's just coffee and some muffins. I wish it was an actual breakfast.
Elisabeth/jake Fri, 28 February 2025
Very good
Alyssa Fri, 28 February 2025
I would have never stayed...
Liked: The location was convenient for an early flight.
Disliked: The cleanliness was subpar. Around the bathroom sink was dirty, found hair in the shower and a stain on the pillow case. Updated poorly, used paint to cover up imperfections you could still clearly see damages.
Adan Thu, 20 February 2025
Pleasant
Liked: It was no breakfast, only coffee, to me that isn't breakfast like they said.
Annette Wed, 19 February 2025
Poor