Exceptional

Liked: The staff was great
Disliked: Everything was great

Bad

Liked: They are very rude and. They talk to customer like we are nothing they are not professional nothing
Disliked: Nothinj

Horrible

Liked: Nothing
Disliked: I was charged a $100 security deposit. Our heater/ac unit didn’t work. Neither did our tv

Passable

Liked: Staff was ok
Disliked: Almost everything . Room floors were dirty, room smell of old smoke and bathroom trash can wasn’t not good emptied prior to my arrival

What stay!!!

Disliked: I am a truck driver who delivered in Chester Springs late on Friday 9/20 but because of difficulty getting internet where i was had to book from 9/21-9/22 so i called the night reception and explained i wanted to book 9/20-9/21 not what was online he told me to come in and that he had a room i could get into. It took Uber a long time to come and get me and by the time i got there around 3:30am he said he couldn't book me in because he had done his night audit (even though he knew i was on my way!). He demanded i leave the property even though he knew i had no vehicle or place to go - he wouldn't let me wait in the foyer for check-in at 3pm (even though he said he had a room available). He was rude enough to walk into another room without trying to help me at all!!!I will be contacting the Better Business Bureau and social media with this scenario.

Very unsafe and rude employees

Liked: Nothing
Disliked: I would like to speak to someone about my experience. It is so much to type and I don’t want to leave anything out. Upon check in I was told I couldn’t check in and there was nothing she could do about it. Than she gave us keys to someone else’s room. Than she gave us keys to a dirty room we had to settle for. Than someone attempted to walk in my room while we were sleep.

Excellent no-frill stay in a...

Liked: This place is underrated. For USD80 I got a gigantic clean room. Of course, the location near a highway and the general "oldish" aspect of the building means you won't bring your in law family to impress them here but hey, it was a friendly clean place that was very convenient and an incredible value. I personally think that spending double the amount is not so much useful. So highly recommended!

We had a wonderful getaway...

Liked: Very comfortable,quite and relaxing

Disappointing

Liked: The staff always tried to be helpful.
Disliked: Run down and dirty.