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AustraliaExtended Stay America Suites - Philadelphia - Airport - Bartram Ave. Guest Reviews
Overall Average Score:
Disappointing (2.35 out of 5)
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| 11.8 miles from Philadelphia centre |
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Charles Sun, 13 April 2025
Disappointing
Rasta Tue, 8 April 2025
Love it here would recommend...
Liked: Foods great set nicely and very quiet when getting breakfast
Disliked: N/A
Donna Sun, 6 April 2025
Awful
Liked: I was unable to stay since upon arrival I waited over an hour to try and check in. There was no one was at the desk. Also another guest told me there were bugs in the rooms. I will be disputing the room charges.
Roderick Mon, 24 March 2025
Will not stay there again
Liked: Nothing
Disliked: Not up to standard
William Mon, 24 March 2025
Close this hotel and remodel...
Liked: The staff was friendly. Close to the airport. The heater worked well
Disliked: 1. Carpet was dirty, the water pressure was low. The hallway smelled like smoke, soneone vomited in tue elevator and it stayed overnight. Their breakfast station should be called a courtesy morning snack station. They had one type of tea, processed muffin, granola bars. Their online picture and what I saw was totally different. The couch is coming apart, need a bigger and better TV the existing one was dated. My entry door could not sealed properly and it had a couple of mickey mouse repairs. They had no iron board cover.
Eyana Mon, 24 March 2025
The manager was helpful at...
Liked: Parking was accessible
Disliked: No ice machines, breakfast is coffee /tea , chocolate muffin and breakfast bars . I was charged twice and no remote for my tv
Angela Mon, 24 March 2025
EXTENDED STAY AWAY
Liked: Nothing, about our stay was pleasant.
Disliked: The room was filthy. There was no TV remote. The vending machines were out of order. The stove looked like it was from the 1950's. The dish washer had rotten food in the bottom of it and it stank.
Nicola Mon, 24 March 2025
Wouldn't stay there again
Liked: The only thing I like was the staff
Disliked: I didn't like how the kitchen was dirty and nasty and so was the bathroom the tub need to he even more cleaner then it was
Louvar Mon, 10 March 2025
Dirty
Liked: Dirty
Disliked: Dirty
Thomas Mon, 10 March 2025
Negative stay for entire family
Liked: Location was close to my destination
Disliked: The cleanliness of the hotel was severely lacking, with excessive grease on the oven and multiple instances of dirt and crayons left unattended under the pull-out mattress. Housekeeping had to be called three times to address the issue. The comfort of the beds left much to be desired, as they caused backaches for the entire family. Additionally, the front door was unable to lock properly, causing concern regarding safety throughout the night. Unexpected costs, such as an undisclosed deposit and parking fee, added to the dissatisfaction of the stay. The minimal breakfast offerings of only bars, muffins, and coffee fell short of expectations, lacking staple items like eggs, sausage, waffles, or pancakes. Overall, the experience did not meet the standards that were expected and left a negative impression.
