Extended Stay America Suites - Orange County - Cypress Guest Reviews
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1.9 miles from Cypress centre |
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Nancy Thu, 20 February 2025
Bad
Disliked: I ended up not staying. It smelled horrible and i had requested a 2 queen bed but got only 1. I had my daughter and husband. 1 queen bed was not going to work for us.
Arce Thu, 20 February 2025
Poor
Espee Mon, 17 February 2025
Bad
Liked: Nothing. Front desk was ok.
Disliked: It is a complete mess!!! It smelled like cigarette in my room, dirty, dusty, hair left everywhere in the bathroom from previous occupants. The bed and pillows were terrible, but the worst part was the roaches OMG!!! I had to leave all the lights on with the AC on low at night in fear of the roaches crawling on me or my belongings. I had a sleepless night and will never book there again.
Porche Thu, 6 February 2025
Very poor
Maureen Tue, 4 February 2025
Bad
Liked: Location
Disliked: Room dirty, smelled of pet urine, every item you nedded, i.e., shampoo conditioner, bodywash, coffee pot/coffee, even the TV CONTROLLER!!! You had to go to the desk to get. At checkout, we were told it was this way because of COVID. What???? We were informed that because they were a PET FRIENDLY hotel is why we might have smelled urine. I asked, "Don't you designate so many rooms just for pets? Their reply was NO, ALL ROOMS ARE PET FRIENDLY!! THIS WAS DISCUSSTING & UNHEALTHY...... DON'T BOOK AND STAY AT THIS HOTEL!! I would think this would be a health violation, especially if you have certain medical conditions or allergies. Also, there are occasional homeless people passed out in and around the parking lot.
April Mon, 3 February 2025
It was ok for one...
Disliked: The shower curtain was falling and leaning almost broken off. One of the beds had a dent in it, the fridge smelled old. The price for one night was almost 200.00 and it was almost 30 dollars for a pet to stay. There was only one elevator in the whole facility.
Jeffrey Thu, 23 January 2025
Bad
Maarjean Tue, 21 January 2025
Very nice room, good location,...
Liked: Breakfast was excellent
Baadiyan Fri, 17 January 2025
Bad
Liked: Did NOT like at all
Disliked: Very filty and dirty hotel
Shaun Wed, 1 January 2025
Very good