Extended Stay America Suites - Newport News - Yorktown Guest Reviews
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8.7 miles from Yorktown centre |
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Destiny Mon, 31 March 2025
A mess
Liked: Nice on the outside
Disliked: Nothing, the place is so outdated its needs new fixtures everywhere..the hallways had a distinct smell to it that I didn’t like, dog across the hallway just kept barking. Paint coming off the walls and doors, towels and rags need replacement. Stains on the curtains, do not even waste your money! $100 is not worth a night!
Mrs Mon, 24 March 2025
Worst 1 night stay ever
Disliked: Gave this a 1 cause i vouldnt give a 0When I go there to check in the outside and inside lobby smelled of Marijuana then the owner and front desk argued with me that I didn't have a reservation for 2 rooms and that is was bookings problem not theirs finally after 30 mins of arguments they found our 2nd room then charged me 90$ ea for 2 rooms not the 79$ booking.com said plus $50 perroom for a cleaning fee. in the rooms 1 tv didn't work 1 ac didn't work 1 bed didn't have a matress protector and was dirty the all way and walk ways where covered in dirt and the rooms reaked of weed worst experience i have ever has for just 1 night at a hotel
Arriyah Mon, 3 March 2025
Superb
Cater Thu, 20 February 2025
Exceptional
Britney Fri, 14 February 2025
Beautiful experience.
Liked: Beautiful space.
Shirley Fri, 17 January 2025
The layout of the rooms...
Liked: It was near to the interstate and plenty of restaurants in the area
Disliked: They had bugs
Godz Fri, 10 January 2025
Disappointed
Liked: I like the location and it’s our favorite place to go
Disliked: We witnessed roaches and remotes have no batteries. I see white powdery substances on the floor behind the couch and bed so my 1 year old can’t be on the floor. This is the worst experience here ever!
Norton Wed, 25 December 2024
Exceptional
Siddeequah Mon, 16 December 2024
It was a disaster
Liked: Nothing
Disliked: Everything is roasting infested, hot water number. Telephone don’t work no utensils.
French Tue, 10 December 2024
Needs new management
Liked: Commute to work
Disliked: Staff was rude maintenance man is rude to kids and the manager is not polite at all