Extended Stay America Suites - Newport News - Yorktown Guest Reviews
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8.7 miles from Yorktown centre |
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Heather Tue, 5 November 2024
Good
Shupe Sat, 2 November 2024
The price for what we...
Liked: It was in what appeared to be a good neighborhood. The front desk feller was amazing… very sweet and accommodating.
Disliked: There was no coffee maker. Which isn’t a huge deal but it’s always nice to wake up and be able to make coffee and then get my day started. Although the coffee in the lobby was amazing. And the room smelled like shrimp. I know weird, but it really smelled like shrimp.
Jacquise Tue, 29 October 2024
Only good for one night...
Liked: Extremely convenient there was a Kroger supermarket that has a Starbucks inside. There’s an actual Starbucks store down the street. It’s in another plaza with different restaurants: Chick-fil-A Subway, three amigos Mexican restaurant and not too far from the highway.
Disliked: Check-in was easy. The person who checked us in was very nice and knowledgeable of where we could find nightlife for a young couple. The room itself was not clean the stairway up to the second floor and the building adjacent from the hotel lobby was awful. The smell was mildew with a fragrance on top of it smelling like damp carpet And your urine. The room at first glance looked clean and organized, but the shower was not cleaned or hadn’t been cleaned in a while as there were lots of soap scum in the tub as well as a used soap in the very top corner of the shower that someone had left there , additionally the bed sheets has stains on, and the comforter was extremely thin. We need somewhere to stay not too far from the Arena and it was about a 30 minute drive which wasn’t too bad but we will never stay here again. The bed had feathers and debris from exotic fur clothing of someone as if this hotel has escorts coming in and out. There’s also no cameras in the hallway, which made me a little nervous because it was very sketchy. The area was perfect, but the hotel needs a nice deep cleaning. It was across the street from a Kroger supermarket And a few restaurants.
Cheryl Tue, 29 October 2024
Very good
Erika Mon, 28 October 2024
This is not a place...
Liked: The location was too bad and the fact that they had suite style rooms.
Disliked: The rooms had roaches and the walls/doors had stains and dirt.
Alaa Mon, 28 October 2024
Poor
Lori Sun, 27 October 2024
Good value and close to...
Liked: The staff that worked, there was very warm and welcoming. The rooms were of good and the beds were comfortable . Great location close to a lot of restaurants and shops.
Disliked: The rooms could use some updating and fresh paint.
Greene Thu, 24 October 2024
Exceptional
Miles Sun, 20 October 2024
Pleasant
Liked: Comfortable, Small kitchen, Staff was nice
Disliked: Small roaches, smoke alarm kept going off across the hall
Alston Thu, 17 October 2024
Extremly bad!!!
Liked: Did not stay for breakfast. The room had so many bugs we left only a few minutes after checking in.
Disliked: The room had bugs in the tub and throughout the room. It looked like a health hazzard.