Extended Stay America Suites - New Orleans - Metairie Guest Reviews
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1.1 miles from Metairie centre |
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Whitney Mon, 11 November 2024
Poor
Sarah-j.h Mon, 21 October 2024
I've stayed in better, needs...
Liked: Reasonably clean & comfortable for a budget hotel. Nighttime lady on reception was very pleasant. Bed was comfortable & it was quiet around my room.
Disliked: Probably one of the worst Extended Stay America I've stayed at. Started with my arrival the man on reception was very unwelcoming & practically threw my room key at me. Not the cleanest throughout the building & within my room. There are lots of parts of the building that need attention & repair.
Jonathan Mon, 14 October 2024
I wouldn’t recommend
Disliked: They didn’t honor my early check in request,there was no breakfast,vending machines didn’t work overall just a bad experience not one I’m use to when I’m out of town
Devin Sat, 12 October 2024
Bad
Liked: Nothing do not book with them they do bad business
Lucy Thu, 10 October 2024
Exceptional
Keith Wed, 9 October 2024
Very good
Stephanie Wed, 2 October 2024
A waste of time, and...
Liked: There was absolutely NOTHING to like about this property!!!! Save your money!!!!! Don’t waste it here. Carpet smells like an unwashed sweaty scalp, holes in chairs, mold under sink. We checked out as soon as we checked in!!! Front desk was HORRIBLE!!! Lazy!!! Only one good person and that was Brandon. Keep Brandon, and fire the rest!!!!
Disliked: The laziness of the staff, waited 20 minutes as the assistant manager sat behind the wall looking at the camera with us and another couple waiting to check in….right before immediately leaving!!! the nastiness of the room, the incompetence with refunding our money!!!!!! LAZY LAZY!!!! Place needs to be SHUT DOWN!!!!!!
Jeffrey Mon, 23 September 2024
Very good
Phillip Mon, 16 September 2024
Bad
Liked: nothing
Disliked: Arrived to check in and was told I could not check in Becuase they didn’t have power and the front desk was very dismissive and rude the property never sent an email letting me know this nothing so I had to search for a new hotel last minute
Joanna Thu, 12 September 2024
Bad