Extended Stay America Suites - Nashville - Airport - Music City Guest Reviews
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6.6 miles from Nashville centre |
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Stauros Mon, 11 November 2024
Bad
Liked: It had cockroaches in the room. The beds smelled musty. Would never stay here again
Sela Mon, 4 November 2024
Bad
Liked: Barley good enough for a overnight stay due to finding dried blood stains in pillows and sheets
Disliked: Not enough lighting not enough trash cans they could use another unstable beside the bed and the place reeked of illegal substances at night
Clive Fri, 1 November 2024
Very good
Carl Tue, 29 October 2024
Horrible stay. No sleep and...
Liked: Value was good. Location was good.
Disliked: every thing was going well until I went to bed. I was in bed for thirty minutes until I started inch my bottom. I rubbed my bottom and felt all these bumps on my bottom. I got up and looked in the mirror and there was Fifty or so bug bites. I called management and they offered me another room but it was to Kate in the night. I had to get up in three hours for my flight. I talked a corporate and they did nothing.
Gary Mon, 28 October 2024
Very good
Phyllis Mon, 28 October 2024
Superb
Liked: Two bathrooms!
Teresa Fri, 18 October 2024
Never stay reservation cancelled
Liked: I never been there
Disliked: The hotel cancelled muy reservation because of bad weather They charged me but I never enjoy it. How an J ja e muy refund cause the bank si charging me for ti.
Colton Mon, 14 October 2024
Passable
Liked: Good location
Disliked: Shower head wasn’t on correctly and sprayed water everywhere, also the door had gaps that allowed bugs in the room
April Sat, 12 October 2024
don't stay there
Liked: it was quiet. the front desk agent Connie was the only nice person there. when something needed to be done she is the one who got it fixed for us.
Disliked: the overnight staff was terrible and rude, he had on a filthy shirt and looked like he had been sleeping when we got there. He was going to cancel our reservation because we qerent there before 11 pm. our flight was delayed, and we got there by 1120pm. when we got there, the front office was dark, and no one was available for at least 20 minutes. we had to make a call for aomwone to check us in.. the floors were filthy, and the floors were so slippery that i almost fell on the floor. when i tried to wipe the floor with a towel, it was so black. The kitchen didn't have anything in it. we had to get what we needed from the office. They do not supply dish soap. i asked how we were supposed to wash the dishes, and they said that we had to supply our own, and they didn't have any dish drain for the dishes. I asked for dish towels, and they didn't even have those. They gave me wash cloths instead. very rude and impatient front office staff. the room smelled so bad. the keys stopped working after the 2nd day there, and we had to get new ones.
Mejia Fri, 11 October 2024
Avoid this location
Liked: The o ly thing I like was my deposit back in the morning
Disliked: Starting with $200 dollars deposit in Cash only, following with front desk lady rushing me if I had deposit or not cuz she had lo leave home cuz she off at 11 pm and was 11:05 pm and person covering her out the office just in that time and hurry up u staying u leaving? Comeback with deposit and had to look one hr for front desk guy calling from designed phone and driving around hotel he was coming out somewhere else and mad cuz I had to check inn asking me from the parking lot if I had id and everyone else too, walking to office, he get in office and didn't open door for me he make me wait till he want it for 10 min then instead look for my reservation he tried to make me paid for room there when was already paid, and idk idk u have to paid. If you work in front desk of hotel at least u can act hypocrite but this two persons are the last persons any costumer service companie would love to have in front of company as a guest service rude, mad , careless about costumer and worst dressing as a coming out from construction work overnight