Extended Stay America Suites - Melbourne - Airport Guest Reviews
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3.1 miles from Melbourne centre |
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Bauer Fri, 7 February 2025
Disappointing
Hans Fri, 7 February 2025
Superb
Liked: Friendly personal
Disliked: Friendly personal
Anthony Tue, 4 February 2025
Poor
Liked: the room smelled musty carpet stains the door key wouldnt open outer doors, exercise room. staff seemed uninterested in these issues
Angela Tue, 21 January 2025
Bad
Liked: 225 had a severe bedbug investation
Zachary Mon, 20 January 2025
Cozy, affordable, but beware the...
Liked: The staff were very helpful and patient. The hotel is located very close to major roads and activities. The room has a full kitchen setup. The fridge was spacious and accommodating. The air conditioner was also optimal. The bed and covers were very clean, comfortable and well kept.
Disliked: The room smelled like someone had used cigarettes for incense. The bathroom needed the circulation fan on constantly, to drain out the smoke smell.The room only had one trashcan, and it was smaller than a gallon of milk.The lamps do not have USB ports built in, and half of the wall outlets didn't seem to work at all, except for the one connected to the TV.The shower curtains aren't long enough to drape into the bathtub, so the only way to keep them in place was getting them wet, sticking them to the very top of the rim to the tub and watching in case they fell out.Two of our towels ended up being used, just to catch the water leaking out of the shower, because of the short curtains. Inevitably, we just aimed the shower head toward the wall and leaned back to rinse off.The smoke had been immediately mentioned to the front desk, to avoid being potentially blamed for it, but all the clerk could do was make a note on our stay and apologize. They were fully booked, so no other rooms were available.
Eddie Mon, 20 January 2025
If you’re on a budget...
Liked: The cleanliness
Disliked: No real breakfast. I don’t even consider a continental.
Anonymous Mon, 13 January 2025
BAD
Liked: Location
Disliked: Literally almost everything went wrong. No hot water. Swapped rooms but had to pay extra. Still no hot water. Room was dirty it had a lot of trash from previous guests still in it. Requested refund was told no. 10/10 don't recommend
Gail Mon, 30 December 2024
Exceptional
Laura Mon, 30 December 2024
Good
Barbara Sat, 28 December 2024
Exceptional