Extended Stay America Suites - Los Angeles - Ontario Airport Guest Reviews
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5.4 miles from Ontario centre |
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Kelly, Spring Valley, visiting Toyota Arena Ontario Sun, 5 December 2021
Only had one request at check-in: (3pm) a coffee maker and coffee room. Front desk was very rude when my husband asked again 2 1/2 hrs later. Finally, when we came back from our event at 10:30, we went to the front desk and waited for them to finally give us the coffee maker we had requested 7 hours earlier.
Liked: Nothing!
Disliked: Front desk unfriendliness.
Alejandro Sat, 5 April 2025
Very poor
Laramos323 Mon, 24 March 2025
I have pictures of all...
Liked: Not a damm thing
Disliked: Roaches, dirty, things left from previous renters tell u they dont clean
Chris Mon, 17 March 2025
would never stay at this...
Liked: convenience of location near toyota arena
Disliked: property was overbooked, was moved to a kind room with a pull away for 4 adults. the pull away was straight springs so it forced all 4 adults to sleep in 1 kin bed. breakfast was not good, no pool or fitness center. hallways smelt bad and the rooms are dirty and outdated.
Deborah Mon, 3 March 2025
Exceptional
Liked: The staff was so welcoming and helped me with my needs for the room. I would go back again. Enjoyed my stay close to my family right next to my room
Disliked: Sorry to say that there was roaches in my room. We did our best every day keeping the room clean. But they were everywhere. There's no broom and dust pan for sweeping the floor. I had to pick up crumbs daily.
Deborah Mon, 3 March 2025
Exceptional
Barela Mon, 3 March 2025
Disgusting mess
Liked: There were cockroaches it smelt nasty looked nasty and there was thowup on the floor disquesting
Israel Thu, 27 February 2025
cockroaches are your roommate
Liked: the bottom floor was nice location to get to my car efficiently yeah thats its
Disliked: they literally have roaches everywhere i ordered pizza placed it on the counter not even 1 minutes later there was cockroaches crawling on the pizza. Not only that but there was ash and weed in our non smoking room with the fire detector covered with a plastic bag
Johan Thu, 20 February 2025
Bad
Maria Sun, 16 February 2025
Exceptional
Liked: Staff were very attentive and polite.
Nicole Fri, 24 January 2025
Exceptional