Extended Stay America Suites - Los Angeles - Monrovia Guest Reviews
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1.6 miles from Monrovia centre |
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Brian Tue, 12 November 2024
just get a new key...
Liked: room size
Disliked: keys to the room never worked. always had to go to the front desk to get them to give us a new key. but when we did that it was always like a 20 min wait cuz there was no one every at the front desk...
Evony Wed, 6 November 2024
Very good
Ticket Tue, 5 November 2024
Overall experience great once people...
Liked: The price was amazing it was clean the room was great. The location is great lot of restaurants in the area.
Disliked: The service was not the greatest probably better to others felt a lil unwelcome but overall great people if your welcomed in the area.
Hester Mon, 28 October 2024
Nice little getaway
Liked: It was nice and convenient
Disliked: It was clean and the bed was comfortable
Mariana Sun, 27 October 2024
Very mean person at the...
Liked: Mean people at the front desk Night Shift.
Disliked: Is the first time someone treated me this bad , the front desk personcalled me at 2 am in the morning to ask me about a toilet blender which i didn’t have.I have health conditions and I was asleep at that time,2 am.She screamed and told me to bring it now ! I thought she was talking about the kitchen utensils , I was totally asleep and i didn’t really understand her, she told me to get out of the hotel tomorrow! Whenni went downstairs she wasn’t there and i went back upstairs where i found her knocking at my door very mad.What is wrong with her ? Why she is so mean ? She was very aggressive using a very rude tone of voice .was just there to rest after 2 doctors appointments! Was going to fly on Monday! i think she was confusing me with another guest! I went downstairs at 2.15 am and she realized that I didn’t have the blender! I think she was under the influence of something to treat me that way ! i even spoke with the manager Frank in the morning about my health condition, he was very kind, I will speak with him again tomorrow. This isn’t right, is 2.23 am and my pressure went all down.I had to leave the hotel before because I didn’t want to ne close to that woman one more night , very mean , no educated person , is obviously that she isn’t happy with her job. discharge her anger in a guest ,
Johnson Sun, 27 October 2024
For the value of the...
Liked: Location to work.
Disliked: Ants in bathroom, faucet leaked. Smells in room.
Marlene Sun, 27 October 2024
Poor
Liked: The location was great
Disliked: The cleanliness was awful. There was mold in the restroom and the bedroom itself did not look clean.
Earl Sat, 26 October 2024
Good
Hausam Wed, 23 October 2024
Bad
Martin Sun, 20 October 2024
Dissatisfied
Disliked: You cancelled my reservation one hour before check in. They not offer any reason except they overbooked. Did not even offer any compensation for my inconvenience, it is not a great way to create a positive reputation.