Extended Stay America Suites - Los Angeles - Burbank Airport Guest Reviews
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1.7 miles from Burbank centre |
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Brent Fri, 11 April 2025
Good
Amber Tue, 8 April 2025
Could be clearer
Liked: The general cleanliness was lacking. The shower had hair in it. The bathroom sink was clogged. The curtain to the “closet” was dirty. But staff was wonderful and location was great
Krista Sun, 6 April 2025
Might visit this place again…...
Liked: Room had a broken recliner and the shower only gave lukewarm water. There were trucks parked in the handicap spots that were clearly not handicapped
Alju Mon, 31 March 2025
Exceptional
Wold Sun, 30 March 2025
Superb
Diane Wed, 26 March 2025
Good
Emily Tue, 25 March 2025
Stay was good. Very quiet....
Liked: Good choice of breakfast bars and muffins.
Karma Mon, 24 March 2025
Bad
Liked: I want my money back. I felt like it was a prostitute hotel. People live there, loud, dogs e everywhere. Rooms not kept well, bathroom sink and toilet backed up, very short staff, horrible breakfast ( just coffee, muffins and oat meal. When I left my room , somebody came in and stole my remote and turned my volume down. I'm very disappointed and disgusted. Extended stays are usually much nicer. I'll be calling to complain. I want alllllll my money back.
Disliked: Read note above
Sharabel Thu, 20 March 2025
As soon as I entered...
Maricela Mon, 17 March 2025
horrible
Liked: location
Disliked: staff service. please do not stay here. This place is horrible and dangerous and guess service is terrible. Front desk attendant was disrespectful and mean. her name tag Silva, the bleached hair lady. She gave us access to an occupied room and when we went back to the lobby to tell her about it, she did not believed me and walked all the way to the room 438 and once she relized that someone was there in the room, she told me we dont have any more rooms and I need to go somewhere else. We walked back to the front desk and she got to her computer to check again for a room, and gave us another set of door cards for room 338. She told me if this room is occupied too that she could not help me. During all my interaction with her, her dimeanor was unpleasant and put out, like it was my fault and i was causing the problem. Also she questioned me who was the guy with me and keep giving my husband a bad look like if he was street person. Once we got to the room, the room had a strong smoke smell and the bathroom toilet did not flush and the TV was unplugged. We went back to the lobby and told herr about it and ask if we could use the bathroom in the lobby and she said to go to staples to use their bathroom. Not to mentioned that right at the entrance a couple was smoking pot. We left to use the store bathroom and when we got back the to the lobby the bleahed hair lady was talking with another lady of asian descent and she told me why you dont go and stay somewhere else like she knew what has happened. We asked the bleached hair lady if she was able to get the toilet fix and she told us it is a weekend and there is no plumber available.