Extended Stay America Suites - Los Angeles - Arcadia, Arcadia

Extended Stay America Suites - Los Angeles - Arcadia Guest Reviews

Overall Average Score:

Pleasant (3.25 out of 5)

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Exceptional

Clean, adequate. No sitting place...

Disliked: I, 65 year old woman with a broken foot/knee scooter, had a terrifying moment in a hallway with a 40 year old man who seemed to be paranoid. Apparently he became afraid of me as I did exercise laps in the parking lot. then went ahead of me to my 3rd floor room - waiting outside my room - to threateningly close ask if I was a cop or FED. He also self reported very quickly to hotel staff, who then told me "don't stalk HIM. HE felt afraid. Leave HIM alone."We left. This is the lowest price hotel and the PD says attracts crazies.

I likely won’t stay here...

Liked: Staff was nice.
Disliked: The room was subpar. Tub had rust. Kitchen area looked old and old stains.

Good

It was great for a...

Liked: Location

Weekend ruined

Liked: There nothing to really like
Disliked: Place was dirty and smelt like there was a dead animal on the whole 3rd floor absolutely disgusting will never go back

I reached here late around...

Bad

Liked: Very rude desk service!!!Arrived to check in at 4:30 was told room not ready maybe a half hour to an hour wait. My wife need to use the rest room and was told it only for guests not publicIt was an emergency and we had no idea where to take her! The boy at the desk was extremely rude!!Should be replaced poor representation of your establishment, our room was not available till 6:30!We were discussed and found a room elsewhere We will pass the word using social media to let senior citizens know or are a terrible experience

Would suggest this place if...

Liked: Great price for kitchen and room.
Disliked: The door did not lock maintenance had to fix itThe bathtub and Shower was an issue because apparently it was leaking through to the floor below. I was interrupted in the shower because they wanted to see if it was leaking in the room. Being a women by myself at the time and 2 men banging on door to come in was terrifying. Also you didn't get a key because they were not working at the time.